Each park has its own price for the photos pass. We also purchased a photo pass package for all of the parks. How do I open the ZIP file when I download multiple photographs? If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? What kinds of clothes and shoes shall I wear? You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. 800 006 FOTO (3686) Xcaret: DO NOT MISS THIS PARK!! We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. Additional terms may apply. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. Does the Park offer activities for children over five years old? We offer you multiple payment options to pay for your reservation. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Doubletree Hotels Middleton hotels are listed below. The free buses with unlimited access to the park saved us probably $1000 by itself. . Remember to smile when you come across our logo pictures! Presentation of a valid ID card at our counters is mandatory. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. The photos of you and all your companions in a single package for you to fully enjoy your visit. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. What happens if there is an error and I have a duplicated charge? Underground River Rafts of 580 yards paddling with special hand paddles. The time will depend on the location of your hotel, so we cant give you an exact time. Saturdat to Sunday from 9:00 to 15:00 Hours. These are both highly recommended. Restrictions apply. You don't have to worry about your phone or asking ppl to take pictures for you. How do I find and download the photos from the website? Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. Rafts through a river circuit paddling with special hand paddles. *Original Review Below*!!!!!! Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Can I transfer my ticket to another person? Months without interest, only with major participating bank cards issued in Mexico. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. Depending on the operation, transfer could be in a van or luxury bus. *MSI only with participating cards (banks) issued in Mexico. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Other small things that kind of irked me were: our toiletries never got refilled. 800 006 FOTO (3686) Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Official ID of the visitor on the reservation (original). If you buy multiple parks, the pictures taken at the hotel are included for free. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! Hotel Xcaret Arte is a homage to the best Mexican artist. Saturdat to Sunday from 9:00 to 15:00 Hours. Some activities call for physical strength. Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. A floating Mexican party awaits you at Xoximilco. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. I made a habit of spending the very early mornings on my balcony in the hammock. The amphibious vehicles are limited to two adults and two children. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Traveling on business? Prices vary according to season. Copyright Experiencias Xcaret Hotel S.A.P.I. If you purchased online you have access to the special ticket booth. Casa de la Paz The greatest books ever written are in our library. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. The waiters/waitresses were always so nice. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. The food is really good. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. What can I do? Yes the resort is beautiful and access to the parks is great. Each photo downloaded is a JPG file, and the videos are MP4. Chetumal-Puerto Juarez Highway KM, Km. 282. DoubleTree by Hilton Hotel Boston - Bedford Glen. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. See all available properties in Middleton. We can provide it to you if you have your purchase receipt. The ramen at Xin Goa was excellent as was the fried rice. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. How can I get them? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. I already purchased my admission to the Park, but I want to buy other services. But we purchased the photo package 2 parks & the hotel. I really had no idea of how to use them. The price of admission to XPLOR Fuego All Inclusive is $ 109.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. Those guys were amazing. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. DoubleTree Suites by Hilton Hotel Boston - Cambridge : 400 Soldiers Field Rd. If you want to check our current promotions, visit here. 3.9/5 Very Good! Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. Can I submit my purchase confirmation on my phone and/or tablet? The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. I also requested a king size bed (I was proposing on this trip!) Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. He is a pool technician. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Did you know you can find the best available rates by booking in advance? Your previous content has been restored. Yes the resort is beautiful and access to the parks is great. What happens if I didn't bring along the credit card used for payment? Upload or insert images from URL. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." Months without interest, only with major participating bank cards issued in Mexico. No, this is why we advise you to bring one with you. Solidaridad, Quintana Roo, Mexico. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. (01152) 55 4163 7327 Advanced purchase discounts may vary depending on booking date and dates of stay. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. I want to purchase my dolphin experience photographs. Solidaridad, Quintana Roo, Mexico. In our venues, life merges with art. We had a great time. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. No, all the activities are included in your admission. We kind of had two check-ins, as we got there a bit early before our room was ready. My daughter also couldnt get enough of the steak tacos at Las Playas. What is the time for pick-up at my hotel and where should I wait? If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Omni Boston Hotel at the Seaport. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Packages and Xperience Passports cannot be cancelled and will not be refunded. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. 16.32 mi from city center. 450 Summer Street, Boston, MA, 02210. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Swim in the 437-yard stalactite river inside ancient caves. Just a weird housekeeping issue I guess we had. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. more. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. At what time will I be back at the hotel? If you visited our Xcaret Hotels: fotohoteles@xcaret.com 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Remember that cancellations are managed by the terms and conditions of the cancellation policy. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Xenses Admission; Tour Tulum-Xenses; Save more. This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. Xel-H de C.V. | When I visited the Park I couldn't purchase my photos, can I still buy them? Do you have scooters on rent inside the park? You can download as many times as you need to while the code is valid. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. I have sent multiple difference emails requesting assistance with no response. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. Yes, you can contact the photography customer service center Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. What is the minimum/maximum weight allowed on zip-lines? As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . de C.V. | To replenish energy, a delicious picnic will be waiting for you. I really recommend this Hotel. I went to the park and couldnt buy them. Thank you for contacting the Photo Department at Experience Xcaret. Prices vary according to season. ALL-FUN INCLUSIVE . A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Can I enter with food or drinks to Xplor? prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. What should I do? The park is set up with picture stations. What is your Cancellation/ Refund policy? Very Good 4.0 /5 Review Score More Details. Each park has its own price for the photos pass. Pasted as rich text. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Dear marissaramirez,Thank you for your five-star review. The download code is valid for 30 calendar days from the date of purchase. Yes. Does admission to Xplor Fuego include transportation? the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. The minimum age allowed in Xplor Fuego is five years old. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. Do I need a driving license? Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. (01152) 55 4163 7327 Free WiFi in public areas, a library, and express check-in are available at this hotel. The best of a home combined with the best of a hotel. I was just a bit disappointed with the management/check-in. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. Zipcode 77500. Play it safe and take your own photos with I would have. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Hotel Xcaret Mxico. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. On a PC right-click on the file and select the option to extract. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. My package also expires in a few days. +1-888-675-2083. Chetumal-Puerto Juarez Federal Highway, Km. Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art.
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