Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Under current rules, town halls can only . Email: croyctax@croydon.gov.uk. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Payment line: 0345 300 0614 (option 3) The council press office has failed to issue any press release to Inside Croydon on this important matter. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Are Marie Antionette and forgot to pay the baker A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) 8. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Service temporarily unavailable. Because nobody cares. This will update your details. Dont include personal or financial information like your National Insurance number or credit card details. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Based in Croydon and edited by Steven Downes. London Borough of Culture 2023. We use some essential cookies to make this website work. By Kwame Boakye. You should never give out your bank details by phone or by text. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Where to find us. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. The council usually does all in its powers to avoid logging missed bin collections. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Plans to increase council tax in Croydon by 15% have been approved by the government. You misappropriated the funds for something else by accident Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Applications for the scheme are now closed. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. For example, Croydon Council has been given permission to hike council tax bills by 15%. How frustrating. Payment line:0345 300 0614 (option 3) CR12345678). 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Proud to be Croydon - diverse and ambitious. You can check your balance, instalments, payments and view bills online 24 hours a day. Croydon Council Tax team. This is because will have already had a 150 payment through the Household Support Fund. We will continue to take Debit Debits until you tell us otherwise. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. NEW Help improve this site by any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. You can get information on their website. The BBC is not responsible for the content of external sites. The application is in two parts. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Well send you a link to a feedback form. For example, card cash accounts, post office accounts and most savings accounts will not. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. 2. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Viridor burned it as excess plastic not for landfill. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. More information can be found on Croydon Councils website here. Please take part in our quick survey (it wont take you 10min, like the councils form!) Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Croydon CR0 1EA The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Following the Council meeting on Wednesday night I have received a . Telephone: 020 8726 7000. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). or post a comment below. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. We are committed to making our website accessible to all visitors. Return to a calculation/claim you have saved. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Council Tax team. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months You can change your cookie settings at any time. Some banks and building societiesmay not accept Direct Debit instructions. You can get information on their. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. 9 Some other shitty excuse Vehicle Registration Number: * Please enter without space (eg. 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To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Councillor Mark Watson, cabinet member for communities, safety and justice. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Enter your email address to subscribe to this blog and receive notifications of new posts by email. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. pic.twitter.com/5PFiLmGWCv. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.