Connect the water bottle to the dispenser and let the vinegar or bleach fill the tank. The Water Quality report (Form SB-220) can be viewed by clicking one of the links below: View this video for troubleshooting steps. Do not use this appliance with another liquid besides water. Original, high quality Primo Water Cooler Parts and other parts in stock with fast shipping and award winning customer service. Give your family a water cooler ahead of the curve with the Primo Smart Touch Water Dispenser. Helpful ( 3) Primo Bottom Loading Hot/Cold Water Dispenser. Required fields are marked *. 601242-C, Deluxe Top Loading Water Dispenser choosing a selection results in a full page refresh. Modern water coolers will have a digital thermostat. 601272-C. English & Spanish. 2023 Primo Water Corporation. Step 3 Turn the screw slightly clockwise for colder water or counterclockwise for warmer water. Unplug the dispenser, open the drain plug on the back and remove water from the hot reservoir. So make sure its on before concluding that the appliance has a problem. The cold temperature knob will be labeled "Cold Water." Modern water coolers will have a digital thermostat. Bottom-loading Cold and Hot Water Cooler. Get the convenience of a water dispenser without any of the heavy lifting. 601240, Deluxe Bottom-Loading Water Dispenser Refill the water reservoir with fresh tap water and flush it again. To make sure no residues are left, flush the tank with some water from the fresh water-bottle. However, over time some problems can disturb them. Lets not forget that bottom-loading dispensers also add some beauty to the layout of the room. When you make the initial purchase of a 3 or 5-gallon pre-filled bottle from Primo, you are purchasing the bottle also. Also, make sure that the water bottle isnt twisted because it may put pressure on the tubes. If you have any other questions or concerns, you can reach customer service at 844-237-7466. Join us as we work to inspire healthier lives through reducing plastic waste and providing safe water* for all. Leave the dispenser unplugged and dry until you are ready to begin use. That's where Primo comes in. Enjoy the sleek, bottom loading design and continuous water dispensing of our Smart Touch dispenser. Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. Pour the bleach (2 tbsp.) Once you have removed the plug, take off the water bottle and empty the water in the reservoir. If this does not work, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST. This shows how a regular primo dispenser cleaning routine is essential in ensuring you dont encounter most of these issues. In-store pricing may vary. Then, plug the machine back on and turn on only the green switch. Whether youre a traveler, a homebody, a parent or a pet, Primo has a dispenser thats just for you. Do I get a deposit back for my bottle when I stop using the Primo Water Pre-Filled Exchange program? BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. After a few minutes, plug the unit back in, turn the switches back on and give it one hour and recheck the water temperature. Slide the Primo water dispenser back into its original position. (1 answer), Q:QuestionHow does your price match works?By looking at the website, I dont see any price match options but its showing price match gaurantee. After filling the reservoir with the washing agent, drain the water, and flush it again with hot water without the vinegar of bleach. Click here to find a local store where Primo Water is available. This will give the cleaning agent some time to remove all of the minerals. Home Improvement, Furniture, Kitchen, Garden & Security. Where can I purchase Primo Self-Service Refill Water? Available continuous dispensing option for cold and room temperature water. Then, add the mix into the bottle and fill it with water. Add some vinegar to the bottle and fill it with water. (4 answers), Answered 6 years ago by WorkvsPlayVerified Purchase, Q:Questionhow long does the self cleaning take on a #601090 so primo bottom loading water dispenser(2 answers), Q:QuestionI would like to know if the water cooler tube that fits in the Primo Water bottle is replaceable, or interchangeable with a shorter tube for shorter bottles. Mark S. Eliot, ME January . Still cant fix your fault water dispenser? Call or text 1-877-477-7278; About Us; Repair Forum; Shop for Parts . At the top of the probe, there are tabs that when pressed together simultaneously will release the bottom portion to adjust to a 3 gallon bottle. Yes. Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/ Child Safety Lock, Black and Stainless Steel. Electronic Smart Touch controls for easy operation. The dispenser may not be able to fully refill with water or something is interfering with the water sensor. It doesnt spill any water, which may cause injuries when you accidentally slip. If breaks are the issue, replacing. Bottom loading dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. Plug back your Primo and enjoy it. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. Where can I view your Water Quality Report? Mineral build-up requires to be cleaned thoroughly. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries. All types of water are different based on their quality standard, and it decides the solution. 38 sold. Cracks in the appliance may also prevent an airlock. for pricing and availability. Fast-flowing ice cold, and piping hot water. You can get rid of these problems by yourself without wasting a single penny from your pocket. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5-gallon bottle, (1) 2-gallon bucket and a Phillips head screwdriver. (1 answer), Q:QuestionCan this unit be placed in a non temperature controlled garage year round? They are durable, economical and best suited for all your needs for home and office use. 601256-SO, First Steps Bottom Loading Water Dispenser www.p65warnings.ca.gov. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White. Turn all switches to the off position. If youre using bleach, you should do the same. Step 2 Leave the water cooler unplugged for 24 hours or until the water has unfrozen. Now flush both the taps completely and waste the water. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you dont instantly need to call a professional for help. 900196, Countertop Water Dispenser 601142, Bottom Loading Water Dispenser Bottom loader dispensers do not have a room adjustment. The Countertop dispenser can accept both the 3 and 5 gallon sized bottles. If you feel that the water taste has gone bad, clean the dispenser and clear off the reservoir in the water tank. Deluxe Bottom-Loading Water Dispenser with Self-Sanitization, First Steps Bottom Loading Water Dispenser, Deluxe Bottom Loading Water Dispenser with Self-Sanitization, Pro Series Bottom Loading Water Dispenser, Pro Series Bottom Loading Water Dispenser with Self-Sanitization, Smart Touch Deluxe Bottom Loading Water Dispenser, Deluxe Top Loading Water Dispenser with Pet Station, Bottom Loading Water Dispenser with Coffee Brewer, Bottom Loading Water Dispenser with Self-Cleaning, Professional Series Bottom Loading Dispenser for Plumbable Brewing System, Professional Heavier Use Bottled Water Dispenser. 601148, Rechargeable Water Dispenser Our operations are grounded in being a fundamentally environmentally friendly solution with returnable, refillable, and reusable bottles. Use the controls to adjust the water cooler temperature. Click here to find a local store where Primo Water is available. Dont need heat just cooling(1 answer), Answered 3 years ago by PrimoWaterCustomerService, Q:QuestionHow to clean the prob ???? To ensure the highest quality water, bottles should be rinsed with baking soda before each use and sterilized with household bleach every six months. (2 answers), Answered 4 years ago by MikfofVerified Purchase, Q:QuestionHow do I change the temperature of water on the bottom loading water cooler to a much cooler temp. If you have not tried it, turn off switches on the back and unplug your machine. However, over time some problems can disturb them. Its also important to read the Primo water dispenser manual before the installation process, and even during the Primo water dispenser troubleshooting process. I need help and if i do not get answers i will be returning it. Allow one hour for the unit to cool the water before checking the temperature. Premium water delivered right to your door, Manage your deliveries online or through the MyWater+ app, Customize orders with a wide selection of water varieties and add-on beverages, Purified with added minerals for great taste, Recycle empty bottles at the exchange station for a discount on new, full bottles, Refill as often as you need on your schedule, Indoor and outdoor retail locations for easy, convenient refills. Check it out and purchase the perfect replacement for your faulty dispenser, and you might need a better water dispenser for home. How often should I clean my bottom loading water dispenser? Free shipping. It would be best if you cleaned the Primo dispenses every three to four months. (2 answers), Q:QuestionThe self-sanitization green light is on all the time. Find My Store. Model # 601298. What filtration processes are used by Primo Self-Service Refill Stations? This shows how a regular primo dispenser cleaning routine is essential in ensuring you dont encounter most of these issues. Step 3 Go to the cold temperature knob on the back of the water cooler and adjust it to a warmer setting. Mix 1 tablespoon of baking soda per gallon of water, place cap on the bottle and shake. More Buying Choices $217.29 (2 new offers) The cold temperature knob will be labeled "Cold Water." . Drinking safe water should be a no-brainer. Just reposition the probe, and that typically fixes it. Return the unit to its location, install a freshwater bottle, plug the . If you are facing a slow flow rate, it is probably due to a mineral build-up inside the taps. It is just room temp right now. Yes. Please dont overdo it, for you may cause the water to freeze. As s second option, check that the light of hot/cold water is turned on after reclogging, if it is not turned on, dispense a couple of glasses and wait for 5-10 minutes for the LED indicator to turn on. If its your first time to install this appliance, below are some vital facts mentioned in the. $9.93. or vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle. The Primo Bottom Loading Hot and Cold Water Dispenser has a discreet, bottom-loading design that eliminates lifting and risk of spillage, while still providing easy access to piping hot or refreshingly cold water at the push of a button. Item location: Burlington, North Carolina, United States. Some of the dispensers have a problem in dispensing hot and cold water due to faulty wiring. Always ensure that you install the dispenser in a level ground. Filter by Sort by 9 products Bottom Loading Water Dispenser 601088-C $249.99 Deluxe Bottom Loading Water Dispenser 601090-C $269.99 Deluxe Bottom Loading Water Dispenser with Self-Sanitization 601090 SO-C Sold out Is Primo Water safe for my pets and aquarium? Ice-cold and piping-hot water with child-resistant safety feature. Bottom Loading Water Dispenser. Continue adjusting the knob, as necessary, until the desired temperature is reached. A mineral accumulation causes slow water flow, molds, and bad tastes in water. But we can't do it alone. Im not able to dispense water from my top loading water dispenser. Maybe its time to get a new one! Adjust your water cooler temperature to keep it from freezing. Uneven grounds may cause a rumbling and less appealing noise. Then, drain water from both taps into a jar. Purified Bulk Water & Water Dispensers | Primo Water 60% of you is made of water 71% of earth is made of water Let's start acting like it Drinking safe water should be a no-brainer. Allow the cleaning solution to fill the reservoirs. Customer Support 6 days a week. Primo. You can usually see the hose vibrating against the bottle. Do-It-Yourself Stories from Customers like You Water dispenser stopped working. 601087-C, Deluxe Top Loading Water Dispenser with Pet Station Support and Troubleshooting FAQs | Primo Water and Water Dispensers Support Customer Service Monday-Friday 10:00am-6:00pm ET U.S. - 844.23PRIMO Canada - 877.830.0653 Contact Us Register Your Product Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific updates. You should then wipe the needle and use a thin prod (such as a tooth pick or paper clip) to carefully dislodge the clog. However, no matter how useful an appliance may be, you may encounter some problems from time to time. Open both the tabs and empty them. Place a two-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps (step 5). Primo dispensers use 3- or 5-gallon jugs of purified water. This is to ensure that it creates a suction that facilitates the flow of water. The dispenser is designed to be used in temperature controlled environments. The water dispenser reaches 37F degrees at its coldest and 195F at its hottest. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. Bottom loading dispensers, Deluxe Bottom Loading Water Dispenser with Self-Sanitization, Deluxe Top Loading Water Dispenser with Pet Station, Smart Touch Deluxe Bottom Loading Water Dispenser - Black, Smart Touch Deluxe Bottom Loading Water Dispenser - Stainless Steel, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, First Steps Water Dispenser Designed for Baby Formula. Check to see if the thermostat on the front of the unit is set correctly . Where does the water that Primo uses come from? Repeat this process a couple of times. Will it work with a 3 or 4 gallon jug? My top-loading water dispenser is leaking. Due to the size of the Primo probe and the bottle necks, our bottom loading dispensers are notcompatiblewith any glass bottles. 601144, Professional Heavier Use Bottled Water Dispenser Now load the bottle and take out a couple of liters of water from the bottle to ensure that no vinegar is left in the taps and pipes. can be done using vinegar ort bleach, water, and a brush. Turn the screw slightly clockwise for colder water or counterclockwise for warmer water. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket. Primo smart touch control provides not only a beautiful flush design but also state-of-the-art functionality. Pull it away from the wall, and remove the water bottle. 601225-B, Pro Series Bottom Loading Water Dispenser I have been using this product for the past 6 years and I have about 8 water bottles all different brand and I never have any problem so far. My bottom-loading water dispenser is leaking. Sometimes you may find that the energy-saving button is off. Leave the water cooler unplugged for 24 hours or until the water has unfrozen. Its clean, simple look complements the decor of nearly any room in your home or workplace and its child safety latch ensures peace of mind. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. If you are experiencing any of these issues, theres no need to worry, for there are easy ways to fix them. At the rear of the dispenser, look for brass, or golden-colored flathead screw. All you have to do is slide the water bottle in the space provided. You can solve this problem by using the following tips. Primo Water - Bottom-Loading Bottled Water Dispenser - Black. Empty the cold reservoir by dispensing water from the cold tap at the front of the dispenser. (4 answers), Answered 4 years ago by AnonymousVerified Purchase, Q:QuestionCan the water dispenser delayed on its side for travel(4 answers), Answered 4 years ago by PrimoWaterCustomerService, Q:QuestionIs there any way of increasing the flow of water to dispense . The bottle probe can be cleaned with a damp cloth and dish soap. 601244, Bottom Loading Water Dispenser When the dispenser needs to replenish the reservoirs after dispensing, the pump will be heard for a short period of time while it pumps water from the bottle. Universal probe. Some of the issues you may experience include leaks, bad water tastes, the pump not working, or the water cooler not dispensing water. The pressure is supposed to flow through the dispenser into the container, forcing the water in the bottle into the dispensers tank. Prices and offers are subject to change. InSinkErator Hot & Cold Water Dispensers, Primo Water Hot & Cold Water Dispensers, Primo Hot & Cold Water Dispensers, Clover Hot & Cold Water Dispensers, GE Hot . Where can I purchase Primo Pre-Filled Exchange Water? Brand new and no water coming out the hot dispenser. If you are no longer interested in using Primo Water Exchange, we offer an empty bottle credit program. Since its a bottom loading dispenser, its more convenient to use when compared to top loading dispensers. 601126, Spill Proof Water Dispenser This dispenser uses 3-5 Gal. Primo dispenser cleaning can be done using vinegar ort bleach, water, and a brush. 1/3rd portion of vinegar would be enough to mix with water in a 1-liter bottle. Bottom Loading Water Dispenser. It is advisable to use some modern certified filter systems like. The only way to fix this is to make sure the hoses are connected correctly. This allows the ozonator to run and for the ozone to dissipate at the end of the cycle. If you are facing. Save my name, email, and website in this browser for the next time I comment. Honeywell Home CWIREADPTR4001 White C Wire Power Adapter For Thermostat (#134437193039) See all feedback. Read our detailed primo water dispenser troubleshooting guide. Our full size powered dispensers have 6ft power cords. Add teaspoon of household bleach per gallon of water, Swish water around and let stand for 3 minutes, Pour out and thoroughly rinse until water is clear and no scent can be detected, Sediment Filtration physically traps particles such as dirt and pipe scale from incoming water, Activated Carbon Filtration eliminates chlorine which aids in the great taste of Primo Water, Reverse Osmosis the reverse osmosis membrane removes any remaining dissolved impurities in the water such as lead, arsenic, mercury and nitrates. A: The dispenser is designed to be used in temperature controlled environments. If you are unable to deal with the problems mentioned above yourself, you can always give a call to Primo Team at 844.23PRIMO or contact at https://primowater.com/Support/ for further information. To resolve the issue you would need to dispense water so it begins to pump, and then stop dispensing and open the door. However, over time some problems can disturb them. Primo dispensers are some of the best dispensers, but they may have some operational issues. Back to home . Primo Bottom-Loading Water Dispenser $286 at Amazon $225 at Home Depot $225 at Walmart Pros Sleek design Easy setup Night light Cons Slightly noisy If you're looking for a water cooler. 601243-C, Top Loading Water Dispenser Remove the cap from a spare empty 5-gallon bottle. Instant cold water - chills water and maintains a temperature of 4 . Also, make sure you pour the water remaining in the dispensers tank into a bucket. hot beverages instantly using K-Cup pods or your own coffee grounds using the refillable cup included. To sterilize every six months: Yes. Does the Primo Self-Service Refill Water purification process destroy bacteria and viruses? This typically happens when used pods are left in the unit. If breaks are the issue, replacing primo water dispenser parts may be the best option. Wait for 10 to 20 minutes. Perfect for use with great-tasting primo water! By homoes. All rights reserved. Please watch the following video for troubleshooting instructions: https://youtu.be/_ZV36EQnj4A. Cracks in the system may cause leaks or an accumulation of minerals in the tank. Using it in an area with temperature control will affect the unit's ability to cool the heat the water and may result in a reduced service life. | Spanish, Deluxe Bottom Loading Water Dispenser . 900114, Countertop Water Dispenser As per the manual it is suppose to run for 45 minutes every 24 hours. You can create hot beverages, drink cold water, or even use the water for cooking. Does Primo Pre-Filled Exchange Water have an expiration date? If this does not correct the issue, please call our Customer Service Center. Your email address will not be published. (2 answers), Answered 4 years ago by BassMan5StringVerified Purchase, Q:QuestionWhat bottle size will this take? We'll deliver your choice of water from one of our regional water brands, so you can enjoy premium water that's bottled close to the source. Your pets can enjoy our great-tasting water! Primo Water Dispenser Troubleshooting Guide: Solutions To 7 Popular Problems. 2023 Primo Water Corporation. Primo. Visit our focus areas to learn more about our initiatives. Primo Primo Bottom Loading Hot/Cold Water Dispenser. For better results, dip the toothbrush in the mixture you have just prepared. Located in Minnesota. Makes sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of the dispenser. The mineral build-up is a common phenomenon, and you dont need to worry about it. All of our bottles are composed of food grade resins and meet all US FDA requirements. 601177, Professional Heavier Use Bottled Water Dispenser US Universal Water Cooler Water Dispenser Bottle Holder Smart Seat Pad Tool NEW. Be sure to unplug the unit and drain all water from the reservoirs. Primo water coolers give you clear, cold drinking water. Really pretty neat how it works. Model # 601332. Register Your Product Primo dispensers are made of high-quality materials that usually never trouble you. Top loading dispensers are affordable and provide hot and cold water. First of all, you need to switch off the control buttons at the back of the dispenser and then remove the main plug. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. And you can customize your delivery with add-on beverages or dispenser rental. Remember, ice expands so a full dispenser exposed to freezing temperatures will be damaged. Fill the reservoir with this solution and let it rest for 10-15 minutes so it can act on the mineral build-up and remove it. Brews 6, 8, and 10 oz. (1 answer). Using it in an area with temperature control will affect the unit's ability to cool the heat the water and may result in a reduced service life. While the machine is turned off and unplugged, dispense about 4 cups of water from the cold dispenser. Select hot, cold or cool water from the smart touch control display and press the droplet to dispense water. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - Black, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, Deluxe Top Loading Water Dispenser with Pet Station. Find the right Primo Water Dispenser for your family. How is Primo Pre-Filled Exchange Water purified? If its your first time to install this appliance, below are some vital facts mentioned in the primo water dispenser manual. The dispensers tank should also be tightly sealed. The Primo Bottom Loading Water Dispenser offers instant access to ice-cold and piping-hot purified water with the touch of a button. allow for easy loading of new water bottles through a convenient floor-level compartment. If the water from the dispenser is at room temperature, instead of cold or hot, the thermostat could be the problem. Unplug the power cord from the wall outlet. The best way to deal with this problem is to check the water bottle before loading it carefully, or you can remove it and check the seal. *Data Sources: Primo Water Quality Report, Public Health Goals, National Water Regulations. Do Primo Pre-Filled Exchange Water bottles fit all water dispensers? Im not able to dispense water from my bottom loading water dispenser. (3 answers), Q:QuestionMy unit doesnt dispense hot water any longer, please advise. Yes. Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again. Waterfilterspot recently did a roundup of the best water dispensers. Then, drain water from both taps into a jar. Modifications to the probe or dispenser to make it fit will void the warranty. Get premium water delivered straight to your door every two weeks. bottles, which reduce waste from single-serve bottles and filters and its Energy Star rating keeps electricity usage to a minimum. The power and self-sanitization share an LED light. Materials that come in contact with the water you drink are BPA-free certified, including the premium internal stainless-steel water reservoir, which also aids in the prevention of bacteria growth. Stainless steel water reservoirs. All rights reserved. I ended up paying $139 total including taxes. Perfect for use with great-tasting Primo Water. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries. Bottom loading dispenser may sometimes face pump issues. Using a 9-step purification process we ensure that you enjoy high-quality, great-tasting water. Allow the water cooler to chill the water without freezing. Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn't require any tools. Click here to view all dispenser manuals. You can contact the primo team or other professionals for help. It would be best if you cleaned the Primo dispenses every three to four months. 601132, Countertop Ceramic Water Dispenser Repeat this process with a higher temperature if needed until the water stops freezing. They are durable, economical and best suited for all your needs for home and office use. If you are experiencing any of these issues, theres no need to worry, for there are easy ways to fix them. Water Cooler Dispenser Troubleshooting Guide, 10 Best Commercial Drain Cleaning Machines, Whirlpool Reverse Osmosis Troubleshooting. The bottle probe assembly is designed to allow the collar to separate from the top and slide down to secure to the necks of shorter bottles. How should I store my top loading water dispenser when going on vacation? Top loading dispensers are affordable and provide hot and cold water. Primo water dispensers are a great way to get clean, clear drinking water without the waste of bottled water. My bottom loading water dispenser is not producing cold water. Just now . Is my probe adjustable for 3 Gallon Bottles? Your whole family can enjoy the simply delicious taste of Primo water with the new Primo Smart Touch Water Dispenser. A quarter turn will do. For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. All rights reserved. We offer an exchange program in which you can place your empty 3 or 5-gallon bottle into our recycling center at your local store and you will receive an exchange ticket that allows you to purchase your next pre-filled bottle at a reduced price.