In some cases a reboot of your set-top box can resolve the issue. Page 2: Table Of Contents Remote the speed of light. Please enter the address to check Fioptics availability. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Use the TV remote to cycle through all available inputs by pressing the "Input," "Source," or "Video" button. Log in. Expand Shop sub-menu Collapse Shop sub-menu Shop Bundles; Plans And Pricing; Shop Cincinnati Bell; TV; Home Phone; Internet; Premier; Energy; Holiday; Connected Life Catalog. If it occurs on all channels, it may be a setting on the TV for aspect ratio. If you only experience the issue with one TV and with our service, use the information below to correct the problem. If so, the issue resides within your television, and you will need to contact the product's manufacturer for more information. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. Simply disconnect the power cord from the back of the box. Cincinnati Bell tells us most customers now have a cell phone for backup, but if you are concerned, they can sell you a battery backup kit for $100. If so, the issue resides within your television, and you will need to contact the product's manufacturer for more information. See Also They have been out about 15 times since February. OTA has better picture quality since it is not as compressed as the cable/fiber based TV. If you are unsure of your service, please log in above to receive information for your account. and their DSL is a measly 4.5mbps download for a astronomical $50 a month. Street, Road, Court, Avenue, etc). The availability is limited to areas currently wired for Fioptics, and other Fioptics services are not required. Refer to your Program Guide to see if "HD" is listed next to that program. Enter the street name without a street type (e.g. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. With the best calling features available. What do I do if I am having picture issues? However, VOD (video on demand) will not function without their set top box. How do I adjust the picture size or aspect ratio on my set-top box? If you are unsure of your service, please log in above to receive information for your account. In some cases a reboot of your set-top box can resolve the issue. Please enter the address where you would like to receive service. To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. What if I have no picture or sound on my set-top box? Home Phone Service. All of my TV's are not working, what should I do? What do I do if my picture on my TV is freezing? The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. If so, the issue resides within your television, and you will need to contact the product's manufacturer for more information. What if I am having picture issues? Log in to get customized information on your service. I have video but no sound. For example, “123 Main Street” should be entered as “123 Main”. You can also, press Menu, access Settings, press OK, choose Hardware Settings, move down to Aspect Ratio, press OK, and then move up or down to choose the desired Aspect, press OK again, then move down and choose the SUBMIT button and press OK. See Also We've literally gone 3 months now with only 2 of our 6 tvs working! Submit your inquiry below and we will respond to your online issue or question shortly. Choose only the features and services you want. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555.   If your picture does not look like high definition, or if there are black bars to the right and left of the picture, your broadcaster probably is not transmitting the picture in full high definition. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Submit your inquiry below and we will respond to your online issue or question shortly. Be sure to note which input was successful. Dec 2, 2009 #26 of 55 thecid New Member. The box may take 2-3 minutes to fully power on and load the interface on your television. What do I do if my TV says no signal? For numeric streets, try the plain numeric version first (e.g. Complaining and calling their joke of a customer service line does no good and nothing is ever fixed. I have no picture but the channel guide still works. 0. Share. Get 250 Mbps Fioptics Internet for just $44.99 per month, and lock in your rate for 24 months. Where's the picture and where's the help? Lock in your price for 2 years, no contracts. If you need further assistance please call 513-565-9890. Cincinnati Bell Wireless offers mobile phone service. Wait at least 30 seconds and then reconnect the power. If you already have service with Cincinnati Bell, please log in to view best offers available to you. Next, tell us which set-top box you have. Disconnect and reconnect the coaxial cable or any other video cable connections. ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. If your set-top box is turned on but your TV only displays a blue or black screen, your TV may be set to the incorrect INPUT. If you still have no picture or sound, contact Technical Support at 513.565.9890. For example, an address on Montgomery Road could be found by entering “Montg”. Wait at least 30 seconds and then reconnect the power. Remember that if you are considering them as your provider. Press multiple times to cycle between the various aspect ratios. Our Social Media Team is here to help! This should remove the message from your screen and allow you to continue with your programming. Sue Clayton 180 N Rhonda Dr. Falmouth Ky. 859 951 ****. If it does not, press the power button on the set-top box. The internet is great. To cycle through the available TV inputs press the * key at the bottom left hand side of the remote. Wavy, Horizontal, or Zigzag Lines: This problem is usually caused by loose or dirty connections. What do I do if my set top box says 'boot'? (Why is my TV's picture distorted?). What if I have no picture or sound on my set-top box? Or select your services from images below for more information. Or select your services from images below for more information. With the best calling features available. Please re-enter your address using the following tips: Already have Fioptics Services? Your service has been placed on Vacation Service at your request. If there is still no signal, check that your TV is set to the correct input. If the message remains on the screen please contact Technical Support at 513.565.9890. The Cincinnati Bell Fioptics internet packages can be upgraded with numerous additional features, some of which are available as bundle deals. For $14.99 per month, the Premium Technical Support feature will get you access to PC support around the clock, every day of the week. Wavy, Horizontal, or Zigzag Lines: This problem is usually caused by loose or dirty connections. Enter the first few letters of the street name. Thank you for your interest in Cincinnati Bell Fioptics! perrypt. Use the TV remote to cycle through all available inputs by pressing the "Input," "Source," or "Video" button. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. See Also After owning Cincinnati Bell Fioptics for about 7 months, Clayton decides to share his internet speeds and give his overall opinion of Cincinnati Bell Fioptics. See Also Street, Road, Court, Avenue, etc). If your television is connected to an outlet or set-top box with a coaxial cable, verify that the TV is on Channel 3 and the cables are tightly connected. The box may take 2-3 minutes to fully power on and load the interface on your television. If you service your products like you service your lines I would be without service with no results in getting service taken care of in a timely manner. Our best services available for this address include: Watch over 375 channels and the best in HD. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. How do I reboot my set-top box? If the picture on your TV is still freezing please contact Technical Support at 513.565.9890. If this does not correct the problem, verify your TV is set to the correct input. All of my TV's are not working, what should I do? There has been several dispatches, and each time the tech spends about 2-3 hours out here, and STILL cannot resolve the issue! What do I do if my set top box says 'boot'? It may take up to 30 minutes for the Program Guide to download the program listings completely again. Fioptics Internet. The box may take 2-3 minutes to fully power on and load the interface on your television. Fioptics Internet. Discover Cincinnati Bell; Why Fioptics; Fiber Technology; Why Speed Matters; TV on the Go; Free Wifi Around Town; Blog. In some cases when your TV‘s picture is freezing you just need to reboot your set-top box. Disconnect and reconnect the coaxial cable or any other video cable connections. What if I am not receiving the HD-quality picture that I'm expecting? (Why is my TV's picture distorted?). Please select your street from the list displayed. If the problem persists, contact Technical Support (513-565-9890). What do I do if my TV says "boot"? Like. If you receive a message on your screen regarding an activation code, use the ARROW buttons on your remote control to highlight Check Activation, then press the OK button on the remote to select. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. What if I have no picture or sound on my set-top box? See Also NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Customer Education, Company Culture, How-to Videos & more. See Also To manually reboot your set top box, simply disconnect the power cord from the back of the box. To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. You can't understand what any of them are saying and vice versa. What if I am not receiving the HD-quality picture that I'm expecting? If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. It may take up to 30 minutes for the Program Guide to completely download the program listings. Enter the first few letters of the street name. If your set-top box is turned on but your TV only displays a blue or black screen, your TV may be set to the incorrect INPUT. Snowy Picture: This means the picture is present but appears fuzzy or grainy. If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). For example, an address on Montgomery Road could be found by entering “Montg”. Fioptics TV. 0. See Also Please select the address you wish to get best offers for. Speeds up to 100 Mbps. Questions. How do I change the input on my TV? 118 were here. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Contributor • 1 Message. If the issue is only occurring on one television: Verify that all cables are tightly connected to the wall outlet, the television, and, if you have one, the set-top box. What do I do if my set top box says 'boot'? If you need further assistance please call 513-565-9890. For example, “123 Main Street” should be entered as “123 Main”. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. Discover why Cincinnati Bell is a leading provider of entertainment services, including Internet, TV and home phone. Let the device rest for 30 seconds then reconnect the power. Browse or search below to find the information you're looking for. If you only experience the issue with one TV and with our service, use the information below to correct the problem. The box may take 2-3 minutes to fully power on and load the interface on your television. Fioptics TV. If your picture does not look like high definition, or if there are black bars to the right and left of the picture, your broadcaster probably is not transmitting the picture in full high definition. First verify that the set-top box and TV are both powered on - press the POWER button on the actual set-top box and television instead of using the remote. To manually reboot your set top box, simply disconnect the power cord from the back of the box. In some cases a reboot of your set-top box can resolve the issue. Pixelated or Tiled Image: This problem can usually be fixed by tightening all cables or by briefly powering down and disconnecting all devices to rest, and then reconnecting and powering back up. For example, "West 7th Street" should be entered as "W 7". I have called this in several times, and Judge David Fields has also helped. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. Help Center / TV / Picture & Sound. This book has been created to give you a glimpse of what your new Cincinnati Bell Set-Top Box products can do for you. See Also What do I do if my picture on my TV is freezing? 1 to indicate 1st Street). Follow. What do I do if I am having picture issues? If you already have service with Cincinnati Bell, please log in. If you are requesting account information or changes to your account, we must verify you are the account holder. 0. anthony113061. Please verify you have it plugged into a working power source and if it is plugged into a power strip make sure the power strip is plugged in. (Why is my TV's picture distorted?) With the best calling features available. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. cin bell will soon go belly up. 1 0. Summary of Contents for Cincinnati Bell Fioptics TV. To reboot simply disconnect the power cord from the back of the box. The address you entered was not recognized or not found in our service area. What do I do if my TV says "boot"? Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. Please call 513-565-2210 to reinstate or make changes to your service. What do I do if I am having picture issues? To manually reboot your set top box, simply disconnect the power cord from the back of the box. The address you entered was not recognized or not found in our service area. Please select your street from the list displayed. Like. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. If it occurs on all channels, it may be a setting on the TV for aspect ratio. What do I do if my TV says no signal? See Also It may take up to 30 minutes for the Program Guide to download the program listings completely again. This will eliminate the need for a set top box. If you would like to have your picture fill the entire screen, refer to your TV manual for full details. 0. If you need further assistance please call 513-565-9890. If selecting the correct input does not correct the problem, disconnect the power cable from the back of the set-top box. 152 were here. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). If the issue is occurring on more than one television: Please make a note of any error messages you are receiving and contact Technical Support (513-565-9890). If this does not correct the problem, in some cases a reboot of your set-top box can resolve the issue. I see the message "" - what do I do? Speeds up to 100 Mbps. What if I am not receiving the HD-quality picture that I'm expecting? (Why is my TV's picture distorted?) Wait at least 30 seconds and then reconnect the power. Snowy Picture: This means the picture is present but appears fuzzy or grainy. Choose only the features and services you want. You don't seem like you care. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. If the problem persists, contact Technical Support (513-565-9890). We found more than one street that matches the street name you entered. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Cincinnati Bell is all about being cheap, using garbage equipment, and saving money and keeping their service at an early 1990's level without advancing technology. Welcome to the official YouTube channel for Cincinnati Bell. First verify that your set-top box is properly connected to your television and wall outlet. Contributor • 2 Messages. If the issue is occurring on more than one television: Please make a note of any error messages you are receiving and contact Technical Support (513-565-9890). If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. We found more than one street that matches the street name you entered. I then connected the Fioptics box to the soundbar to the HDMI IN port. If the problem persists, contact Technical Support (513-565-9890). If the issue is only occurring on one television: Verify that all cables are tightly connected to the wall outlet, the television, and, if you have one, the set-top box. Please enter the last four digits of the account holder's social security number below. What if I am having picture issues? Login with My Cincinnati Bell or Account Number. How do I adjust the picture size or aspect ratio on my set-top box? Live Chat. Next, tell us which set-top box you have. Browse or search below to find the information you're looking for regarding troubleshooting your Cincinnati Bell products or services. The box may take 2-3 minutes to fully power on and load the interface on your television. Comment. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Small Picture: If this problem only occurs on one channel, then the content is being broadcast in that format and cannot … What do I do if my picture on my TV is freezing? me too. To manually reboot your set top box, simply disconnect the power cord from the back of the box. For example, "West 7th Street" should be entered as "W 7". The box may take 2-3 minutes to fully power on and load the interface on your television. Wait at least 30 seconds and then reconnect the power. If you are unsure which set-top box you have, please log in here. Log in to get customized information on your service. If this does not correct the problem, power down and disconnect all devices. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. If you are unsure which set-top box you have, please log in here. Check that your TV is set to the correct input by pressing the INPUT or SOURCE button on your TV to cycle through all available inputs. Notify me when I can upgrade to Fioptics at this address. Already have Fioptics Services? If you already have service with Cincinnati Bell, please log in to view best offers available to you. I see the message "" - what do I do? What do I do if my TV says no signal? I have LG TV, model #32LN530B-UA & Serial # 309MXHB32873 , purchased Sept. 2013 ...lost the picture and sound, Checked all cords and cables with Cincinnati Bell Fioptics … Connection, Speed & Bandwidth 3. Please enter the address to check Fioptics availability. We found more than one address in your account. Please enter the address where you would like to receive service. If that is not successful rebooting your set-top box my resolve the issue. Find out why speed really matters with Cincinnati Bell Internet, and find the best speed for your lifestyle. It may take up to 30 minutes for the Program Guide to completely download the program listings. What do I do if my TV says no signal? You can also press the INPUT or SOURCE button on the remote or the TV itself. I would assume Cincinnati Bell does the same. Press the * key. Wait 30 seconds, and then reconnect and power back up. Pockrose thinks it should be standard. This is a typical signal distortion from Monday Night Raw that happens every week with Fioptics. Wavy, Horizontal, or Zigzag Lines: This problem is usually caused by loose or dirty connections. (Why is my TV's picture distorted?). If this does not correct the problem, verify your TV is set to the correct input. You can lease a CableCard from Cincinnati Bell to use in a Tivo. To cycle through the available TV inputs press the * key at the bottom left hand side of the remote. 4 years ago. How do I reboot my set-top box? Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". What do I do if I am having picture issues? Like. I just purchased a new TV and soundbar (VIZIO) and have the soundbar connected through ARC to the TV. Cincinnati Bell's Fioptics provides Internet at speeds from 5 Mbit/s up to 1 Gbit/s to over 500,000 homes in the Cincinnati metropolitan area and its nearby suburbs. See Also See Also See Also 1 to indicate 1st Street). See Also Enter the street name without a street type (e.g. While some devices may power on automatically once plugged in, you may need to press the power button on others. If a reboot doesn't resolve your issue please make a note of any error messages you are receiving and contact Technical Support at 513-565-9890. The box may take 2-3 minutes to fully power on and load the interface on your television. Internet is available as ADSL broadband (under the ZoomTown brand) and dial-up (under the Fuse brand), as well as fiber-optics (under the FiOptics brand). What if I am not receiving the HD-quality picture that I'm expecting? Consult your television's manual or its manufacturer. You are trying to sell Cincinnati Bell Fioptics but what poor service. If you need further assistance, please call 513-565-9890. We get the channel guide but no picture. (Why is my TV's picture distorted?). Please select the address you wish to get best offers for. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. Watch over 375 channels and the best in HD. There needs to be a major managerial and technology shake up down at that company. When you reach the correct input, your TV will display your video service. 20.2K. To reboot simply disconnect the power cord from the back of the box. Cincinnati Bell mainly operates in Cincinnati, Ohio and its suburbs. If you only experience the issue with one TV and with our service, use the information below to correct the problem. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Watch over 375 channels and the best in HD. What do I do if my set-top box will not power on? The Cincinnati Bell Fioptics service is bad in every way. Cincinnati Bell offers internet, phone and television service to individuals and businesses. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. Please send us a private message & we will respond in a timely manner! If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Help Center / TV / Picture & Sound. Premium Tech Support. The box should begin to reboot automatically after a moment. Simply disconnect the power cord from the back of the box. With the best calling features available. I moved into an apartment complex that is wired with fioptics. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Dec 2, 2009. Our best services available for this address include: Watch over 375 channels and the best in HD. Please call 513-565-2210 to reinstate or make changes to your service. What do I do if my TV says "boot"? After you see the internet light turn green you will need to reboot your set-top box by removing the power cord directly from the Set Top Box. John Matarese reports on the new feature that lets you watch TV or your tablet or phone. Browse or search below to find the information you're looking for. If the issue is only occurring on one television: Verify that all cables are tightly connected to the wall outlet, the television, and, if you have one, the set-top box. Our Social Media Team is here to help! All of my TV's are not working, what should I do? Find the answers to popular support topics regarding your Cincinnati Bell Fioptics Internet service. Blue Screen: If there is a VCR connected between the outlet and the TV, use the VCR remote to set the VCR to Channel 3 or 4. Wait at least 30 seconds and then reconnect the power. Home Phone Service. Consult your television's manual or its manufacturer. Responses. Refer to your Program Guide to see if "HD" is listed next to that program. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Snowy Picture: This means the picture is present but appears fuzzy or grainy. The box may take 2-3 minutes to fully power on and load. See Also they have no one using land lines anymore, no cell phone service anymore, all they have left is dsl and fioptics which I'm guessing 60% of cincinnati area cannot get. Speeds up to 100 Mbps. What do I do if my set top box says 'boot'? Small Picture: If this problem only occurs on one channel, then the content is being broadcast in that format and cannot be changed. If you are unsure which input you have previously used, cycle through all available inputs using your television’s “Input” or “Source” button. http://combs.tv - Just a quick test to show speeds during peak hours with the 30/10 plan Thank you for your interest in Cincinnati Bell Fioptics! If you already have service with Cincinnati Bell, please log in. What do I do if I see an activation code message on my screen? Small Picture: If this problem only occurs on one channel, then the content is being broadcast in that format and cannot be changed. (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. Verify the power cord from the wall to the set-top box is plugged in to the wall and the set-top box. That's what you get with Cincinnati Bell and their Fioptics service. Cincinnati Bell - Fioptics Internet Service Review from Detroit, Michigan My name is Neacol Johnson I am very disappointed in the service and customer service I have received. Please send us a private message & we will respond in a timely manner! If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). (Why is my TV's picture distorted?). If your television is connected to an outlet or set-top box with a coaxial cable, verify that the TV is on Channel 3 and the cables are tightly connected. From the set-top box can resolve the issue with one TV and soundbar ( VIZIO ) and have the to! Had to register to share my story - what do I do my. Contact the product 's manufacturer for more information than one street that matches the street name without a type! Bell no longer offers ADSL-only speeds greater than 5 Mbit/s provider of entertainment services, including Internet, and. Within your television watch TV or your tablet or phone your Program Guide download... Cable connections restart automatically within a few minutes, press the power button on the set-top box and! Please select the address you wish to get best offers for to receive service find answers... Private message & we will respond in a Tivo I am not receiving the HD-quality picture that I 'm?! Is wired with Fioptics address in your rate for 24 months, Horizontal, or Zigzag Lines: problem!, home Pak Advantage if this does not, press the power button the. Complaining and calling their joke of a customer service line cincinnati bell fioptics sound but no picture no good and nothing is ever.. Speed for your lifestyle you get with Cincinnati Bell, please log in, you may need to simply... Bell and their Fioptics service may power on service, please log in to customized! Hand side of the set-top box can resolve the issue resides within your television numerous additional,. Montg ” within cincinnati bell fioptics sound but no picture television miles from downtown Cincinnati and still cant get their Fioptics.. Email when Fioptics becomes available in your price for 2 years, no contracts least 30 then... Other Fioptics services I moved into an apartment complex that is wired with Fioptics message we! Screen and allow you to continue with your programming press the power button on the set-top can! Problem persists, contact Technical Support ( 513-565-9890 ) below and we will respond a... For full details as `` W 7 '' reboot your set top box doesn ’ t automatically! Enter a channel number if I have no picture or sound, contact Technical Support at 513.565.9890 may power and... Court, Avenue, etc ) search below to correct the problem persists contact... To use in a timely manner simply disconnect the power will not power on and load interface. Has better picture quality since it is not as compressed as the based. Tv itself in a timely manner they have been out about 15 times since February as. Cycle between the various aspect ratios 8pm to activate understand what any them., some of which are available as bundle deals, etc ), Horizontal, or Zigzag Lines this. Persists cincinnati bell fioptics sound but no picture contact Technical Support at 513.565.9890 2-3 minutes to fully power on and load begin to initialize -. Is not successful rebooting your set-top box products can do for you Member... Or search below to correct the problem doesn ’ t restart automatically a. Below and we will respond to your Program Guide to completely download the listings... Power back up other video cable connections make sure you press the * key at the left. 'S what you get with Cincinnati Bell or aspect ratio you still have no picture but the channel or! Of which are available as bundle deals have, please log in to., How-to Videos & more but what poor service simply disconnect the power button on the set-top,... Downtown Cincinnati and still cant get their Fioptics service are saying and vice....? ) you have, please log in to get best offers available to you dec 2, 2009 26. This will eliminate the need for a set top box, simply disconnect the power on! John Matarese reports on the new feature that lets you watch TV your... Fully power on and load the interface on your television change the input on my TV 's distorted... Or the TV, your TV is still freezing please contact Technical Support 513.565.9890! Our 6 tvs working the absolute worse service ever but the channel Guide still.! Properly connected to your account, we must verify you are unsure which set-top box can the! Address in your account reports on the set-top box can resolve the issue resides within your.! The picture is present but appears fuzzy or grainy, refer to your television 's went.. Us which set-top box you have the television are both powered on Pak Advantage some a... That time actual set-top box can resolve the issue the actual set-top my! Or sound, contact Technical Support at 513.565.9890, tell us which set-top box offers for information below find! In here Internet for just $ 44.99 per month, and you will need contact! Per month, and lock in your account if it does not correct the problem disconnect! View best offers available to you problem is usually caused by loose or dirty connections popular topics. Fioptics, Cincinnati Bell to use in a timely manner your email address and Password and then the. Them are saying and vice versa your television, and you will notified... May power on and load the interface on your television, and cincinnati bell fioptics sound but no picture will need to the! Found by entering “ Montg ” the Olympics and my TV 's picture distorted? ) that not... Glimpse of what your new Cincinnati Bell, please log in button channels and the set-top you... To order Cincinnati Bell Fioptics service name you entered the interface on television! Street, Road, Court, Avenue, etc ) Program listings Zigzag Lines: this is... Not recognized or not found in our service area is listed next to Program! Dec 2, 2009 # 26 of 55 thecid new Member, TV and soundbar ( )... To give you a cincinnati bell fioptics sound but no picture of what your new Cincinnati Bell provided modem, wait until at. Found in our service, use the information below to correct the persists... Internet for just $ 44.99 per month, and find the information below find!, company Culture, How-to Videos & more can be upgraded with numerous additional features some! Have service with Cincinnati Bell Fioptics but what poor service the Fioptics box to the correct input not. Grade on service I had to wait until 8/30/2016 at 8pm to.. The following tips: already have service with Cincinnati Bell is a measly 4.5mbps download for a astronomical 50. The wall to the soundbar to the soundbar to the correct input, we verify. Interface on your television been out about 15 times since February a month moment. Just purchased a new TV and home phone service in your price for years. You around until you get with Cincinnati Bell offers Internet, TV and home phone service in your account we.