We work hard to share our most timely and active conversations with you. Macy's is an iconic American department store where you can get a wide variety of items. #7. Before you head to Macys to wait in line at their customer service desk, ensure that they will actually accept your return. You must log in or register to reply here. Please feel free to contact us at. You will get an immediate refund. At Macy's, you are allowed to return perfume bottles or fragrances, or scents within 60 days of purchase even without a receipt. But since she stopped shopping as much in stores over the course of the pandemic, she hadn't. Yes! Returning your item in store can make it so that your return is processed more quickly. Macy's Money earned in-store expires when your local Macy's store closes for the night on the last day of redemption. You can reach the nearest Macys store with the original receipt for a return. Dan. All their returns are no questions asked and you get full refund, unless no receipt, after 6 months, then its sale price. You can simply drop off your package without paying or speaking to a UPS employee. Macy's claims they will take back items without a receipt as long as the product still has the original tags or price stickers on it. So, if you have the original receipt, bring the shoes and the receipt back to Macy's for a full refund. Theres more, but I dont know them all just yet. If you didn't want to spend $40 on a blanket, you shouldn't have bought it in the first place. During the parade, high winds caused the the Cat . accept most returns by mail and in stores within 90 days of purchase for free. Return-policy.net is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking Amazon properties including, but not limited to, Amazon.com. So lets jump to it without wasting any time. However, there are some items that come along with a slightly more restrictive return policy. Pretty easy, right? 5/17/2010. Below I've outlined exactly what you need to know in order to make any Macy's return as easily as possible. 2020 was a rough year, so we should probably cut Macys some slack. I just feel so upset about this and am hoping I can return it. Tags do not have to still be attached to your item (unless its clothing), but in order for an associate to look up your purchase, they need some kind of paper trail. Macy's Easy Returns. You may have to pay the cost of posting something back to the seller. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return. CLICK HERE for details. Macy's Watch-and-Jewelry Return Policy. "For the lady who asked me why did I bought it quickly because I need it to get out the store and reach the bus station (I went by bus , iknow it's not a good traveling mean with a stroller but since it was a beautiful day I I thought it would be ok! There are a few set of rules that must be followed while returning a product. This goes for store returns only. If you had originally paid in cash in-store, this will be given back, and if you had paid by card, it will be credited to your account. Like I said above, there are a slew of items that dont get the full 90-day return window. I was so bummed when my son grew out of his infant carrier and I couldn't use it anymore. Then, head over to the customer service desk as if you were making a return. And, Macys return policy is fairly lenient. According to Macys return policy, all electronics items are eligible for a return within 60 days from the date of purchase. Honestly, you can still get a partial refund on Macys returns without tags within 180 days of your purchase. If this is the case, the store has every right to turn down the return. According to Macys return policy, you can still return the product to the applicable Macys store. If youre shipping back a Macys.com return, youll print the return slip, and that acts as your paperwork. Although you may not be able to get a cash, credit, or debit card return on a Macy's item that is not in the original packaging if you don't have a receipt, you may be able to get store credit when you return an item in this situation. If youre here because youre feeling worried that the credit wont hit your account, rest assured that its normal for it to take several days for the activity to post to your account. Liberal return policy? But if you lose your Macys gift card they can re-issue you one with proof of purchase. You can expect these returns to take around 7-10 business days to be deposited into your account. Bonus Gifts If you return an item that came with a bonus gift, you must return bonus gift as well. When you return items to Macys by using the prepaid return label, this is covered by Macys at no cost to you. See Also:Order Online From Macys, Return Item to Store, Save BIG Money, Yes, there are a bunch of exceptions to the 90 days. The day after Christmas usually sees unwanted gifts returned in their masses. If you return an item that you used multiple forms of payment to purchase, then things get a little complicated. Also, keep in mind that your products need to be in their original condition. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright document.write(new Date().getFullYear()) Return-policy. Thanks. They took it back no questions asked. Bowling, Jr. purchased 02/16/2022. Sadly, almost every rule on your list is now invalidated as of late April/early May of this year. See Furniture & Mattress Return Policies Here. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. I've been Macy's customer for more than 12 years and I can see it's falling very quickly with regards to credit cards. However, online purchases can only . I have returned items with no tags/receipt before and there was never a problem. NO IN STORE RETURNS on ANYTHING FURNITURE AREA BASED. I was in need to buy one since I lost my 2 in the store!!!! However, customers wonderingdoes Macy's accept returns without a receiptwill be happy to learn that they can still receive a refund. A receipt is also necessary for a return and especially when there is no tag. It's worth a try! Can I return it by mail? The following merchandise is excluded from this extension, and the normal return policies will apply: Apple Products, Tech Accessories and Tech Watches, Last Act Merchandise, Furniture, Mattresses, Area Rugs, Lighting, Designer Merchandise, Vendor Direct Merchandise, Bluemercury Merchandise, Macy's Beauty Box, Food & Beverage, and Macy's Optical. Use Macys store locator to find a brick-and-mortar Macys location near you to process your return. Honestly, you can still get a partial refund on Macy's returns without tags within 180 days of your purchase. Any Macy's cashier can process your return for you when you visit a store in-person. Dresses(Juniors and Socials) These come with a 60 day return window. Following is a small list of the products that are not eligible for a return: , Adhere to the following instructions while returning a product: . TIA. And then, they will not adjust it no matter what. All this only applies if youre making an in-store return. And then and then when I got out it was chilly and windy. Know your Macys return window (90 days for some items, but as little as seven days for others Ill spell it out for you below). They can find your purchase details on their system if you can provide them with the original packing slip, the return label, a confirmation email for the shipping or order, the registry number, or the card that was used to pay for the item. If you feel a message or content violates these standards and would like to request its removal please submit the following information and our moderating team will respond shortly. Most public libraries offer free printing! If you paid for your original purchase in cash, you can get your refund on your Macy's purchase immediately. Macy's carries a wide variety of merchandise so that this retailer has something to appeal to everyone from clothing to home goods to cosmetics, Macy's is a huge retail establishment offering opportunities to buy both in-store and online. I'm a loyal Macys shopper for over 50 years. The best part of Macys returns is that they send you a free shipping label. If you lost your receipt Macys can usually look up your purchase internally. Youre right. According to Macys return policy, almost all the products purchased from Macys store or online can be returned within a time span of 180 days. However, Macys makes it extremely convenient for shoppers to make returns. You can also visit the Macy's website to have your return processed. Heres a quick summary of each. You might find it hard to find another retailer out there offering such a comprehensive return policy on such a wide variety of items. I have return items to Macy's without any drama or comment. 1997: The bad one. Macy's shoe return policy without receipt is that customers can only receive store credit for the lowest sale price in the last 180 days. A Group Leader is a What to Expect community member who has been selected by our staff to help maintain a positive, supportive tone within a group. Returned items must be in original, saleable condition with original tags. Does Macys Accept Returns After 30 Days? 2. You only have 30 45 days to make an exchange. Save my name, email, and website in this browser for the next time I comment. Macys return policy is not only fair but gives the customer a very lenient amount of time to decide if the item is for them. Can Macy's Merchandise beReturned without the boxor original package? The refund amount will be the products least selling price in the last few weeks (maximum 180 days). Wrong size. Whether youre shopping online or in-store, making returns at Macys is 100% free (and we really mean free!). purchased from Macys store can be returned within 14 days of the date of purchase. We respect everyones right to express their thoughts and opinions as long as they remain respectful of other community members, and meet What to Expects Terms of Use. If its not, you can either return it or make a one-time-only reselection. You must take store purchases back to the store to return them; you cant mail back something you bought in the store. I have recently returned a shirt to Macy's with the tags unattached, I apologized for removing the tag and was told it was not a problem they will just put them back on. Not only does Macy's accept most returns, but this retailer also tends to have an enormous inventory of high quality merchandise for consumers with widely varying tastes and preferences. Shipping and delivery fees are nonrefundable. You can get a representative from Macy's on the phone by calling 1-800-289-6229. Macys jewelry return policy allows you to return the jewelry and watches purchased from Macys store within 30 days of the date of purchase. Products including Apple items, designed merchandise, jewelry, small electrics, and more must be returned more quickly than standard Macy's merchandise. Please note that as an Amazon Associate we earn from qualifying purchases. Of course, the whole thing goes faster if you have a receipt, but its not a dealbreaker for Macys. Generally, you can expect to see the funds posted within 7-10 business days, but it could take longer. Making sense of Macys return policy is a piece of cake. The Fine Print. Your card will immediately be credited with the purchase amount. I have called several times, and I keep getting the run around. If you dont have that either, you can CLICK HERE and get online access to your order details and print them. Health codes say that those clothes can't be resold at places like Macy's. So, you can't just take the tags off, wear it, and then say you changed your mind. You have the tag and sticker (and maybe receipt), and they should see that the bag is clearly in new condition. Macy's return policy is a friendly one, and it even allows for free return shipping (unlike Kohl's). Read on to find out all about this luxurious item and why it's t The merchandise must have tags attached to it and should be unworn. It might take a few days for you to get your refund if the refund is being credited to your debit or credit card. They don't even need to be attached. In this way, the refunds for each individual item will be neithers list price, but together will add up to the total, thus allowing both the paid and free items to be refunded. Macy's has a surprisingly lenient return policy. We strive to provide you with a high quality community experience. A fair and straightforward return policy is just one of the great things about Macy's. Shoppers must return the item to a Backstage location with the receipt. For example, eyewear bought at LensCrafters @ Macy's must be returned within 30 days. However, for toys, Macy's will not approve any refunds for purchases made through ToysRUs.com. You can still expect to make a run to UPS or stand in line, but you wont need to pay for returns or shipping. Macy's Holiday 2022 Return Policy: For the 2022 holiday shopping season, you can return most items purchased from Oct. 3 to Nov. 3 through Jan 31, 2023. Select UPS Drop Off.. 20% off Macy's purchases for two days after being approved (up to $100 off total). Semi-regular Star Passes good for 25% off select purchases. Exclusions are noted below. Visit this page and follow the easy instructions. Sadly, no. Shipping and delivery fees are nonrefundable. Worn or altered garments may not be returned. Missing both means youre stuck with your unwanted purchase. Once your package is ready, its time to drop your Macys return off at a UPS location near you. If your return is part of an international order, Macys free return policy is void. Then, you have the choice to receive a refund to your original payment method or a Macys Gift Card. Her passions include reading novels, writing poetry, promoting mental health and wellness, and creating functional artwork. If you purchased a rug from Macys store, then you can return the product within 7 days of the date of purchase. The remaining amount will be issued as a Happy Returns card or a Merchandise Only Certificate. But if youre stuck with furniture or a mattress from Macys that you dont want, read the fine print of their return policy here. If you need to make a return at Macys, check out our step-by-step guides with tips for getting the most out of your Macys returns. So, I have ended up re-ordering the item at the lower price, and take the higher priced item back to the store for a full refund. They sent me an email stating that they had received it. For a better experience, please enable JavaScript in your browser before proceeding. The products can be taken to the nearest Macys store for a return or can be sent via post to the returning address, as mentioned by the firm. Their credit card payment website sucks on desktop, mobile and via phone.. Sorry you are having a bad day. While returning the product, you get two options, i.e., either to get a refund or exchange the product with a similar one. Can youreturn a Macy's online purchase to the store? Here, you can access your return in two ways. As long as you still have the tags with the sticker on it, you're good! If you have any questions on the return process, you can simply call up Macy's customer service. If a good return policy is important to you, then you should definitely make yourself a loyal customer. Please whitelist our site to get all the best deals and offers from our partners. One of the most important things to know is that all merchandise purchased from the Last Act section at Macy's is purchased "As Is". Macys will send you an email once your return is received and processed on their end; refunds should go through 1 3 days after that. Macys will pay the return shipping fees on ALL purchases that were originally made online. The return policy at Macy's allows you to return most items within 90 days of purchase, with or without a receipt of purchase . Just contact Macys customer service at 888-822-6229 to start the process. Free returns are also not applicable on international orders. Hi, Final Sale items cannot be returned or exchanged. All you have to do is follow a few simple rules: Thats really it. *Free Returns exclude Gift Cards, food, gourmet gifts, Beauty Boxes, lamps, wall art, mirrors, furniture, mattresses & area rugs. They didn't care at all that they weren't attached, told me it didn't matter, and returned them just fine. Merchandise must also be un-worn, un-altered and have original tags attached. For starters, Apple products only get 14 days, area rugs only get seven days, dresses only get 60 days, and Last Act merchandise (this is what Macys calls their clearance items) and Macys Backstage items only get 30 days. From there, youll select the Return Items button. A purchase receipt of the product is mandatory for the return to be processed. No alarm had gone off when we exited Macy's, and now I had to get that thing off. Heres everything you absolutely need to know about how to make a return at Macys-and some insider information youll want to know to get the most out of returns at Macys. Go to the order page of your Bloomingdales account or visit the Easy Returns page and enter your order number. Macys will allow you to return products that were part of the Buy One Get One offer, but the refund thats given will be reflective of the real amount paid, not the list price. Without a gift receipt youll need to plead your case and depending on the Macys location, they may or may not be able to help. While returning, the products must be in working condition with all the accessories in the box. Remember, in-store purchases are not eligible for mail-in returns, so if you bought your products at Macys, you need to take them back to Macys. You'll probably also see plenty of great items whenever you browse through a Macy's department store. Copyright 2000 - 2023. There are three variants; a typed, drawn or uploaded signature. I received the email that said it was returned to them, along with the order number. 5/16/2010. When you leave the house, make sure you have: If you bought your Macys product in-store, then you probably know where to go to return your items. And may I suggest if you get the $40 back you put it towards one of these. Gourmet food and Wine. It's easiest to return such an item if you can specify your method of payment when you purchased the item. All you need to do is print it out and tape it to your package. Technology watches and lighting equipment, if in their original packaging and with tags attached, may be returned within 30 days of purchase. 0 Reply DiamondKutt Follow Items ineligible for free returns are all furniture, area rugs, gift cards, lamps, gourmet gifts, wall art, mattresses, and mirrors. When consumers are learninghow to return a Macy's item, they're often surprised that returns are accepted at this retailer for three entire months after purchase. Macy's return policy says it will accept returns without a receipt if the product still has the store's sticker, or you have a gift card receipt. If shipping your return, youll need to print the shipping label, package your item, and attach the free label to your return. This means that no returns are accepted on this merchandise. Archived discussions are usually a bit older and not as active as other community content. You must call the retailer if you want live assistance with a Macy's return. But why is everyone so obsessed with them? Heres everything you need to know about receiving your refund from Macys. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to . Macys offers customers two ways to return a product. Optical products including both spectacles and contact lens are eligible for a return within 30 days of the date of purchase. Do not remove any protective slips. However, if you purchased an item online and plan on making an in-store return, be prepared with your proof of purchase. Currently, there is no live chat support available to get in touch with Macy's about returns. Will Macys take back clothes without tags? US-owned clothing store Lands End goes to the other extreme, with a limitless guarantee on goods. Group Black's collective includes Essence, The Shade Room and Naturally Curly. I ordered a suit jacket a few weeks ago. Once youve decided that Macys will accept your return (or you at least think its worth the chance), its time to get your ducks in a row. If you buy Last Act merchandise, you should know that no returns are accepted on such merchandise at all. There are multiple ways to find out if your return is eligible. All Rights Reserved. But be warned: Macys wont refund you for shipping fees, which can be in the hundreds of dollars for mattresses. If you take your return to the store for an exchange, this can be done on site. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. I was covering him with 2 blankets, unfortunately I lost them, so I was in need to buy a new one to cover him back home, the problem is I didn't find a good one but I ended up with a $40 soft blanket not really worth the price which I decided to return in couple days but my MIL tore the tag when we got out of the store to cover my son with it,!!! There are some restrictions in place for other types of merchandise. Proof of purchase is defined as a . Yes! The length of time you have to return a Macy's item can vary. Ideally, you should have the receipt for your purchase if you want a refund when you return a Macy's item. If you dont, youll be charged for it. Can You Return an Item to Macy's Without a Receipt? If an item is going to be tagged, we will alert you there.