Taxes and fees that are shown are estimates only. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. The two nice restaurants were closed. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. The website does not explain the risk involved so I'm taking the time to warn people. This was just a standard room down a long gall. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? This is an amazing property so expansive, but has a little bit of everything.Came for my wife's birthday and they truly made it first class. If you stayed at this property through Booking.com, you can write a review. Enjoy the view from one of our luxury hotel rooms and our endless amenities during your business or leisure getaway. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The resort is well maintained. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests.Thank you again for the review and we hope you will give us the opportunity to host you in the future.Gaylord Texan. A beautiful atrium, jogging trails and a fitness center are also available. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Youll enjoy the private oasis of your large bath area with double vanities. are nice but carpet in resort rooms is outdated. Very Impressed with the way the staff handled the situation. The Heist Escape Room. While most of the on-site stores and restaurants are a bit pricey, the Marketplace, Sundry Store, and Sushi Bar were very affordable. Each is equipped with cable TV, a coffee maker and a laptop safe box. We are sorry to hear this was not the case during your visit. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Book by 10/13/19. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. Own or manage this property? We ate at the sports bar and the food was very good. 817-778-1000. Perfect accommodations for a business conference. Details Book Now Dear spencermit, Thank you for taking the time to give us a review; we appreciate your honest feedback. Arrived at hotel around 230pm on Monday, 6/24. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. ?I was so looking forward to this resort and was sadly, very disappointed. And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. Treat yourself to a body wrap, a facial or a manicure/pedicure at the on-site spa. I was told my room is not ready and that check in is at 4pm. Multiple little coffee locations available inside as well. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. From a single mom with an older boy (12) perspective, here is what matters most: parking: signs were not very clear and we had to ask people standing outside with flashlights directing by flashing their lights back and forth. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. The highlight of the on-site restaurants is Old Hickory Steakhouse. It was a more pleasant experience here with a friendly bartender. 10. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. You can even charge your laptop in the in-room safe while youre away. The parking fee is too expensive for the area. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. We ate at the sports bar and the food was very good. The parking fee is too expensive for the area. Identify guest reservation needs and determine appropriate room type. The beds were comfortable And the restaurants and shops are pretty entertaining. Check your booking confirmation email to find your booking number and PIN. Thank you again for your review. Have a fun staycation, and grab those points too! I returned the rental car on property. Thank you again for the review and we hope you will give us the opportunity to host you in the future. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? The only way to leave a review is to first make a booking. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. A huge negative was people talked loudly and echoed until at least 3am in the atrium. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. You must show a valid photo ID and credit card upon check-in. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . There was a problem loading the reviews. Lock in the lowest price from these sites, Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine, Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. All rights reserved. Try again. Room types may vary. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,135 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive The hot water in the shower was a cold-hot-cold experience. Make your Christmas bright with a holiday getaway to Gaylord Texan. I found the room to be very comfortable. Something went wrong please try again later. Every possible amenity is taken care of. Book Now. Apply for a Gaylord Texan Resort & Convention Center Assistant Restaurant Manager job in Grapevine, TX. We returned to our room after one drink. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This lets us know our reviews come from real guests like you. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Gaylord Texan. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. Room Amenities Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. Prices for cribs and extra beds aren't included in the total price. all the Christmas decorations and festivities Check your selected option for more info. there was a long line and we had to wait to get service even though there were plenty of people standing around. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. The parking garage is adjacent to the resort. and more! Review tags are currently only available for English language reviews. Rooms: nice, but no microwave and pillows were not as nice as some cheaper hotels. Worst customer service I have ever experienced, I stayed for 3 nights in early November. Back to top. Additional We couldn't get out of the parking garage without paying! It was full! There are plenty of hotels around the area that can give you better service. Limited availability and subject to blackout dates. I am a traveler. We have more than 70 million property reviews, all from real, verified guests. Contributions should be appropriate for a global audience. Very enjoyable! The food at the restaurants was great, albeit extremely pricey. a Starbucks in the hotel. Our room came with a balcony that overlooked all the fountains and indoor waterways., Approximate prices in TWD for a 1-night stay. Payments made by partners impact the order of prices displayed. . Apply online instantly. Please see our partners for more details. We enjoyed our stay and got lots of our steps in! Which popular attractions are close to Gaylord Texan Resort & Convention Center? Water and snacks too., all the Christmas decorations and festivities escaperoom.com. November 11, 2022 - January 1, 2023. The most helpful contributions are detailed and help others make better decisions. Lowest Regular Rate. We ordered room service a few times. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. The resort fee gives you access to go to the waterpark. Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. Register or Buy Tickets, Price information. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. The room block at the Gaylord Texan is currently sold out. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. It's a huge complex that's worth a visit, however I don't think if it's worth the money. Payments made by partners impact the order of prices displayed. Variety of snacks and meals available for room delivery or pick-up. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Search over 2.9 million properties and 550 airlines worldwide. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Room service was very fast and the food flavored to perfection. Tripadvisor performs checks on reviews. We each ordered a drink and some chips and salsa. They went the extra mile and split our salad and two plates. Gaylord Texan Resort & Convention Center Grapevine, Texas, United States 1 Rm, 2 Guests See All Grapevine Hotels Overview Full Review Photos Room Rates Amenities Map Pros Sprawling property with plenty of on-site activities Contemporary rooms with balconies and soft bedding Outdoor feel indoors, with beautiful gardens and a river 817-778-1000 close. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. For the prices that you pay here I would expect better treatment and service. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We visited the Gaylord Texas for New Years. That's how we know our reviews come from real guests who have stayed at the property. Review tags are currently only available for English language reviews. For the next hour and a half, we listened to people in the hallways screaming up and down. 1501 Gaylord Trail, Gaylord Texan, Grapevine, TX 76051 Neighborhood Grapevine Cross street Gaylord Trail/State Highway 26 Parking details Local day guests who spend $25 or more in Riverwalk Cantina will receive a complimentary self-parking validation for the resort garage. March 2023. Despite showing an 11:00 pm closing online, the hostess made sure we knew they would not be taking any more seatings in 15 minutes, an hour and 15 minutes before closing! Couples in particular like the location they rated it 9.1 for a two-person trip. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Spectacular room with an atrium view. Guests submit their subscores and their overall scores independently theres no direct link between them. As you would expect, this is a huge hotel with lots of restaurants and activities. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this? We have people and automated systems that specialize in detecting fake reviews submitted to our platform. 2 miles away. The hotel really is beautiful & each worker we encountered was kind & helpful. The Gaylord Texan Resort and Convention Center is an all-inclusive resort situated in Grapevine, Texas. Find plenty of space in our Luxury Suites to conduct business, entertain or just relax at our resort in Grapevine, Texas. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. If you named a wine he didnt have he could recommend a wine he had that had similar notes. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We were told our parking would be complimentary as an anniversary gift. However, since we last visited in 2013 the hotel is now looking a little ragged and threadbare. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Its a great venue. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Christmas Package Sale Extended: Save up to 20%! In-room basic high-speed internet is included in the resort fee. Marriott, please invest some money in maintenance! The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? A perfect location for your leisure or business needs in beautiful Grapevine, Texas. she is still scared of elevator. See more questions & answers about this hotel from the Tripadvisor community. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Thank you again for your review. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Are there opportunities to exercise at Gaylord Texan Resort & Convention Center? Does Gaylord Texan Resort & Convention Center have any great views? Jeremy at the Splash Park was amazing and did a super job both days we rented a cabana. Thank you again for the review and we hope you will give us the opportunity to host you in the future. All the restaurants have the ability to work with gluten allergies. Your contribution should be yours. All content should be genuine and unique to the guest. Washing their hands, talking, opening a jar (or something) in the bathroom. The room (suite) was OK, but very dated. We had one drink and left for dinner. Hotel chain/brand: Group of 1 - 4. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. I wanted to stay forever! Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. Which room amenities are available at Gaylord Texan Resort & Convention Center? The gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely different level of professionalism and friendliness. When staying at the property, there is a resort fee per night. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Each time, the food was delicious and arrived in about 30-40 minutes. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. Calm cool and collective. The Gaylord Texan is 4 km from downtown Grapevine. We sincerely apologize for not meeting that goal while you were with us. Is parking available at Gaylord Texan Resort & Convention Center? Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. Staff is wonderful and so very helpful. I live locally, but I booked for my wife's birthday with close friends. Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport It is a very long walk from our room, 9470, to the convention center and lobby. For all table reservations, call 817-778-2805 or email Cole.Maxwell@GaylordHotels.com Buy Tickets School's Out! Thank you!! This 4-star hotel is 2.5 mi (4 km) from Grapevine Mills Mall and 10.4 mi (16.7 km) from Irving Convention Center. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We spent a full day at the Paradise Springs At Gaylord Texan Resort. A huge negative was people talked loudly and echoed until at least 3am in the atrium. There are a lot of planes that go over the resort but the rooms are pretty well insulated from the sound. Select Date. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Walking around the hotel itself is fun, memorable and has a lot to see. Get exclusive access to members-only deals by email. Gaylord Texan. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. (score from 980 reviews), room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. You deserve to go have a fun and memorable time. Dear Carla H, It was a pleasure hosting you and we appreciate the review. I had a room with two double beds and an external balcony. Thank you!! Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. The room was not ready until almost 4:30pm. We do have conjoining rooms that are available for guests stay. Each time, the food was delicious and arrived in about 30-40 minutes. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America Overview Gallery Rooms Dining Spa & Fitness Water Park & Resort Pool Entertainment Events What to Expect. If the system detects something that potentially contradicts our. FOCUStec labs. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. Review tags are currently only available for English language reviews. This service may contain translations powered by Google. Reviews are most valuable when they are original and unbiased. The employees were very friendly and helpful with any questions. With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. Book your restaurants a couple of months ahead! All cribs and extra beds are subject to availability. Loved the included amenities for the kids., The spacious rooms, value for my money. . Prices are calculated as of 30/01/2023 based on a check-in date of 12/02/2023. I realized this while waiting for my room to be serviced. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Each review score is between 1 and 10. The Gaylord Texan has room service as an option for all room and suite types. We were there when the Tornado came through. From the minute you arrive you are warmly greeted! Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests. Where to Eat and Drink at Gaylord Texan Each of our on-site restaurants serves delicious food, spectacular service, and beautiful resort views. There is also a lot do around the resort. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . Washing their hands, talking, opening a jar (or something) in the bathroom. Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Start the new year by treating yourself to relaxation and rejuvenation with a special Relche Spa Package from January 1 - March 31, 2023. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. The spacious rooms, value for my money. WiFi is available in the rooms and charges apply. Job Number 23031598. Use code GOV. The pool water was pleasantly warm! It was the loudest hotel I've ever been to. We paid $30 for 2 overly frozen, really terrible margaritas! We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Valid for select dates 11/15/19 - 1/5/20. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole.