Tom Brittney Sister Adopted, St George Hanover Square Registration District, Jeffrey Azoff Management, Zara Return Drop Off Point Near Me, Articles A

They also have very strict protocol on handling complaints such as this. Children 18 and above are considered adults at this property. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. But I could not overlook the bed bugs. Seafood, Very condescending when protocol had changed since last time we stayed. They also have very strict protocol on handling complaints such as this. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews I have never received such terrible treatment in my life!! Oh, & rooms were almost sound proof! We all have bed bug bites all over us and they are very uncomfortable! Only a customer who booked through Booking.com and stayed at a specific property can write a review. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. There is nothing classy about the way this staff treats it's guests. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. They want to eat that's all they know.". Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Management doesn't seem to care much. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Breakfast staff not so hospitable. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The property was run down and the room was awkward and small, especially the bathroom. And it can happen anywhere. Our bed was horrible. Steakhouse, The hotel is clean, the pool is great, and all the little extras make it a great place for families. It was great stay. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. If the staff was better, the hotel would be an excellent place to stay. Rooms are clean and nice but not sound proof. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. To edit a review youve already submitted, contact our Customer Service team. Contact the property for more information. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Amazingly clean. "We've done $2.5 Million homes. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. I really didn't know about bed bugs at the time. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. I then contacted the BBB. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The place was very cute and cozy. Please see our partners for more details. Was not really expecting housekeeping but they did come during our 3 day stay. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Use cautionwhen using pesticides and always follow label directions. This hotel exceeded our expectations. The pool looked nice but didnt get a chance to enjoy it. I would not choose this location again on futre trips. Front desk amazing. Location off highway was amazingly easy. June 12, 2022 . Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. I would definitely stay again! The post has more than 60,000 views. Was not really expecting housekeeping but they did come during our 3 day stay. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Called back immediately to report and the GM called back fe. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Great to have an omelette at breakfast! )Icon Color & Report Disclaimer, File a new bed bug report at this location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Try again. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. The atrium for the hotel is beautiful. Booking.com does not accept responsibility or liability for any reviews or responses. We also missed the free breakfast because it ended at 9am. Give Light and the People Will Find Their Own Way. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Built in 2017 as an exclusive couples romantic getaway. Unfortunately, he was the only one during our stay there that was friendly. Liked: Cleanliness, amenities, property conditions & facilities. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Owner quickly gave full 11day-scheduled refund without checking the room for himself. For convenience, each room includes a refrigerator and a microwave. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. It seems that communication was lacking in your case, I apologize. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. She contacted me later in the day and said she would e-mail me their report. Overall, still comfortable and friendly service. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. All rights reserved. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. NEVER again! Want a great night's sleep? Sincerely, John Wilkins/Owner. Your contribution should be yours. Its the best place we have ever stayed. Taxes and fees that are shown are estimates only. Select dates to see this property's availability and prices, Food: The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Tripadvisor performs checks on reviews. The front desk staff were excellent as well as the Hotel itself. This is a great value. Couples in particular like the location they rated it 9.0 for a two-person trip. We stayed at this hotel last summer, June 2010, and left with some bites on us all. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Certain services and amenities may be reduced or unavailable as a result. Youll never stay anywhere like for the price. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America when there are so many other options, close by, we will not be staying here again. Sign up and we'll send the best deals to you. A nice grill and bar. Made to order omelettes! Overall, okay. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Great breakfast, great staff , overall a great experience. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. We allow a maximum of 2 pets per pet friendly room. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! The number of extra beds and cribs allowed depends on the option you choose. If the staff was better, the hotel would be an excellent place to stay. Pool was so crowded my 16 year old wouldnt get in. Free public parking is available at a location nearby (reservation is not needed). Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. So pets or no pets? Disgusting! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Please note that a deposit fee is charged per night at this property. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Rating 10 - Excellent. Top notch guest services. The room was large, 900 TV channels and reception area inviting. Colorado Housing Connects can help you navigate housing information and resources. Staff was really helpful and friendly. Respect the privacy of others. We even got an upgrade to our room witch was AWESOME!!! <[emailprotected]edbugregistry.com>. "That tells me right there in plain black and white that it's getting worse.". Booking.com. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Prices for cribs and extra beds aren't included in the total price. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Breakfast is unreal. Buffett had a little bit of everything. Breakfast, Now the cons. Room had some leaking issues at sink but was still very clean and fresh. This meant there was furniture being moved men shouting up and down the hall and dogs barking. We checked into the hotel and the person at the counter was very friendly and personable. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. (Click on the Red Icon to view detailed bed bug reports.) The eggs are almost impossible to see when laid on most surfaces. Amazingly clean. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Lunch, This was for the price a grand slam! They have a wonderful breakfast bar. We will be back. Made beds, replaced towels and amenities. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. The following reports are from third party sources. Reserved 2 rooms, 1 king & 2 queens. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. I did not like how dark the place was, and how murky the pool was. I felt like it was inconvenient for us to dine there or something. I really didn't know about bed bugs at the time. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Get exclusive access to members-only deals by email. Check around the edges of the box springs. The breakfast was awesome. Arrive: 03-01-2023 . It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Is the indoor pool heated all year round? NEVER again! Lamp didnt have lightbulb. )Icon Color & Report Disclaimer, File a new bed bug report at this location. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. We went back to the area for spring break and decided to stay there again because of the location and price. We were told there was a hot tub at the hotel - there was not one. Rooms were clean and comfortable We went back to the area for spring break and decided to stay there again because of the location and price. Colorado Springs, Colorado 80920. All cribs and extra beds are subject to availability. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Yeah right! Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Server was very nice as well. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. NEVER again! NEVER again! Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Surprisingly good place with an interesting main lobby / restaurant area. If bedbug cases are increasing locally, health department officials wouldn't know it. Ill start with the pros. Hotel was clean and had a pleasant clean smell. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. This is not a rash, these are bites! (Click on the Red Icon to view detailed bed bug reports. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. The breakfast was excellent and free but the staff during breakfast was totally rude. 78 out of 2735 reviews" ". Dinner, Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. WiFi is available in all areas and is free of charge. Overall the hotel was very nice as was the experience. I was not told that the rooms all along the hallway we being renovated. The Academy Hotel Colorado Springs takes special requests add in the next step! The good news? Excellent breakfast. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Do you have a room with a view available? Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. I'm seeing where it says both? The pool was nice and warm Overall the hotel was very nice as was the experience. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Sincerely, John Wilkins/Owner. Service was amazingly efficient. Booking not found double-check your booking number and PIN then try again. The place was super clean. 2015 The Academy Hotel, Inc. All rights reserved. The Academy Hotel | 8110 N. Academy Blvd. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly If you stayed at this property through Booking.com, you can write a review. We enjoyed the warm indoor pool and the breakfast options. - Terms of use - Privacy - Disclaimer. Frequent visitors over many years and always pleased. Room 238 had bedbugs. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Yeah right! Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. * Check-In: 4pm | Check-Out: 11am Such a treat! The only way to leave a review is to first make a booking. A 24-hour reception greets guests of The Academy Hotel. Clean and friendly staff room look as if they have been updated. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Great location, great amenities. 3. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton