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view of technology-driven change. the task performance, and improving the psychological well-being. If you need assistance with writing your essay, our professional essay writing service is here to help! Gehani, R. R. (2016). As stated previously, easyJet could not implement this system on their own; it would have to see them partnering an airport company like BAA, to allow both parties to participate in implementing this technology to the airport. EASYJET'S $500 MILLION GAMBLE the span of two years. Prior to assuming this position Johan was the Managing Director for the Northern Region at TUI Travel PLC from 2007 until 2011. Since joining easyJet in 2008, Thomas significantly grew the Swiss market, developed easyJet's market entry strategy for Germany and developed the business traveller segment in Northern Europe. Considering elements such as people, outputs, and easyJet's structure, the company needs to make some alterations in its practices. This accessible organisational chart template is fully customisable . He has over 20 years experience in operations management built in a variety of roles across Europe. and give a sense of direction. The core competencies of easyJet are efficiency and effectiveness and the company is improving on customer service but improvements still need to be made. emphasis is put on maximizing the task performance, even if it comes at the cost of the broader employee Study for free with our range of university lectures! accomplishing the assigned goals. Functional org structure. Health Management, 17(1), 42-50. Under the proposed system, the ID card would just store information that you have on a current passport whilst the chip that is on the card holds the passengers flight details. They do not desire to behave alike others and have an external EasyJet have very little control over their fuel costs but can actually do more to minimise their maximum usage by refining the process at airports and in flights (easyJet, 2009). I am motivated by creating and driving results through coaching, leadership and organizational development.<br>I have spent most of my 25 years . A representative of the easyJet pilots stated that, The boardroom battle with founder Sir Stelios has done harm. 1. Apple. International Journal of Business Administration, 4(2), 39. ethical attitude while responding to the market needs. to behave in a particular way. Accordingly, we never encourage or endorse its direct submission, It highlights that although easyJet is increasing its market, its customer service has to improve. Functional structure. (e.g. Structure 1.2.1. Previous roles in the airline include Head of Change Management and Customer Insight, with a background in customer insight working with a range of brands from Jaguar Land Rover to Mars, Unilever and Vodafone. Psychology Press. diversity in the modern workforce. The formal organisational aspects include the structure, policies, and even standards that are deployed by an organisation to execute its business. easyJet employs 9,784 employees. As long as the airport and airlines have sufficient back up plans in place then the discomfort for customers should be limited. Rivalry: EasyJets major competitor is Ryanair as both these companies are Europes leading budget airlines in the short-haul sector while the long-haul sector is mainly played amongst three major companies; Air France-KLM, Lufthansa and British Airways. Functional structures According T.N. easyJet, Europe's leading airline, and leading diversity in aviation youth organisation Fantasy Wings have partnered to provide young people from black, asian and minority ethnic backgrounds and young women aged 13-25 interested in the airline and aviation industries with greater opportunity to launch a career in the industry, through Fantasy Wings' aviation career development programme. In Easyjet Plc, there are open communication lines and the organizational culture is flexible and To achieve this we will develop our people and establish lasting relationships with our suppliers. The company has adopted a good functional organizational structure in which all strategies are set well and geared towards excellence concerning profits and customer satisfaction. (2011). The organisation has a bureaucratic organisational structure. The cultural approach to the management of the international human resource: An analysis Better Essays. In an organization with highly internally driven organizational culture, the employees believe Cabrera, ., Cabrera, E. F., & Barajas, S. (2001). 17-22). Johan Lundgren joined easyJet on 1 December 2017 as Chief Executive Officer. This eradicates any waste, whether that be time or finically, to provide a more efficient service whilst improving turnover. Chhabra (2003:263) functional structures directs the subordinates throughout the organization in his particular area of business operation. The Board has endorsed a set of principles, including an ethics policy, which establishes the framework for how the business operates. By analysing Mendelows stakeholders matrix in (below) it explains what interest groups have on easyJet and how much influence they have on the strategy of the company. I have extensive experience in working with stakeholders on all levels of organizations across cultures delivering all aspects of leadership. organizations place high importance to the ethics and integrity, and they do not compromise over these values to All will provide higher profitability and higher returns for shareholders. . While this view is strongly held, the government sees this mode of transport as a link to global markets so has plans in place to increase airport capacities throughout the country allowing companies like easyJet to expand its business. leadership. Technological: The main fear for passengers currently is security and tighter security checks are already in place at United Kingdom (UK) airports. The management team within easyJet would be affected quite considerably. Many passengers like to carry luggage onto the flight with them as a reasonable weight allowance is set by easyJet. He was previously CEO of Aviation, and Business Improvement Director - Markets, at TUI Group, having held a number of senior group and divisional finance roles at TUI since 2003. Due to the recession that the UK has experienced more people flying with budget airlines as they could not afford the luxury of flying with more expensive airlines (Guardian, 2008). A strategic success is a measure on how the whole company behaves and how people and processes integrate together to bring a competitive product. It may help Easyjet Plc in identifying the possible gaps between actual and desired work culture. The executive team will consider opinions from other parts of the company before making key decisions. The vision Ella is a skilled Group HR Director with strong experience in the UK and internationally in lean and digital transformation, large-scale change as well as talent development and reward. Development and structure of risk appetite statements 4. denotes the extent to which the organization is internally structured, controlled and disciplined. the peoples risk avoidance behavior, while the goal orientation shows that peoples risk orientation as they geographic areas. The open versus the closed system dimension denotes the organizations accessibility and overall communication This is a change in behaviour in the past decade and this is expected to continue, for short-haul flights at least. Organisational structure of Easy Jet: The company has a flat organizational structure. Good Essays. http://2009annualreport.easyjet.com/files/pdf/easyJet_AR09.pdf (page 19). Either the passenger does not have information (passport or tickets) or the airline could enter inaccurate flight details. Divisional org structures (market-based, product-based, geographic) Matrix org structure. Industries. Less pressure is put on at check-ins now as less baggage is checked in and more people check in online. The Easyjet Plcs example shows the In spite of the threats and risks associated with airline travel, this company should strive to accomplish its set objectives which will ensure that it thrives even amidst hostile environments (Ballesteros 2007). easyJet is one of the largest airlines in the world, with 308 aircraft, operating 927 routes across 34 . If it operates within its strict management and stick to its core values then easyJet will be a leader in this market for the foreseeable future. example, the Easyjet Plc tends to balance its means orientation and goal orientation, and shares a closer In 2001 he became Managing Director of Mytravel Sweden before taking on the position at TUI Nordic. One being, continuing the route it is on and gain as much of the market it possibly can. Concluding this analysis, the internal environment of easyJet can be noted to be very tightly structured and not much room for change as it is a very demanding market. The company shares strong commitment to embedding ethics importance of cultivating a professional organizational culture to remain successful in a highly diversified Chief Executive Officer of easyJet holidays. Kenton Jarvis joined easyJet on 3 February 2021 as Chief Financial Officer. The model is believed to have a high relative accuracy as most of the researchers who applied this model There is an annual general meeting (AGM) held by easyJet to allow for a moment of realisation of what the company has achieved to date and what is the plan for the foreseeable future. A highly mean oriented organizational culture emphasizes over how the work is carried out, while, the goal culture according to Hofstede model on information technology acceptance in hospital environment. Stuart joined easyJet in November 2020, having spent five years as Director and Chief Information Officer at Heathrow Airport Ltd. Chat with us Queues could be created at checkpoints, especially if some fail. Lime is a telecommunications company; their head office in Montego Bay is located at 23 Church Street Montego Bay St.James. There are very few hierarchical levels and symbols in the structure. The following report evaluates the business model, dynamics and structure of easyJet.com. Founded in 1995, the company is headquartered in . The authority to order is also low. This means that all information . The key role of organizational culture in a multi-system and long-term focus. standards. In effect, it is a continuation of figure (above), but including the whole company. Easyjet Plcs organizational culture can This ensures that tickets do not go missing and customers do not have any worries before flying about not receiving tickets on time. project will be looking at the organizational structure of Lime Jamaica (Montego Bay Head Office). organizational culture and employees job burnout in hospitals of tehran university of medical sciences 2014-2015. A positive note for easyJet is that customers have not caused a fuss about online booking and the idea that people are willing to limit their baggage now for flights means they can take it onboard the aircraft thus less staff and time needed for easyJet to move luggage around the airports. If you need help with something similar, Within the near future it hopes to capture 10% (BBC, 2010). This can only be achieved by effort put in from easyJet staff which means that easyJet must keep its staff updated in how it will go forward as a company. Organisational Structure Question 3 3.1 Highlights two advantages and two disadvantages for each of the following types of organizational structures : 3.1.1. Power Structure: As previously stated at (Above figure), Carolyn McCall has ultimate power in easyJet but is supported by an executive team who are influenced by other areas of the company. The organizational culture represents the specific pre-defined policies that provide guidance to the employees On the other hand, the companies with a strict work discipline tend to have strict hierarchies with high and cannot be used for research or reference purposes. As easyJet provide a good value for money product, customers are unlikely to be annoyed when they have to carry out processes themselves. Corporate brand value shifting from identity to innovation capability: From Coca-Cola to (2017). its highly diversified workforce. It operates domestic and international scheduled services on 927 routes in more than 34 countries via its affiliate airlines EasyJet UK, EasyJet Switzerland, and EasyJet Europe. The core values are not easily observable. The strategy has four strategic priorities that will build on easyJet's structural advantages in the European aviation market, helping easyJet move closer towards its destination of being Europe's most loved airline, winning for customers, shareholders and . London, United Kingdom. The whole airport experience is bad. This highlights that in the 21st century, airports are still struggling to give customers a good experience at the start of their trip. The largest mosque in the country, it is the key place of worship for daily prayers.A smaller replica of the grand mosque exists in the Indonesian city of Surakarta. Economic profit is a key margin for the company but this is hopefully gained after gaining the trust from customers. EasyJet.com is one of the top travel web sites on the Internet. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. Accomplished in business transformation, restructuring, start-ups, physical infrastructure changes, cost reduction, process improvement, project pipeline development, strategy development and PMO set-up / management. Delete or Cancel . He previously held the role of CIO at Formula 1s McLaren Technology Group where he worked in the high-performance environment building a team of in-house experts and specialist suppliers. Check your email The purpose of this report is to evaluate the low budget, short-haul airline, easyJet. Stephen has served as Chief Executive of RSA Insurance Group plc from February 2014 to May 2021, as Chief Executive of Royal Bank of Scotland Group, Chief Executive of British Land plc and Chief Operating Officer of Abbey National plc, as well as holding a number of senior executive roles at Credit Suisse First Boston in London and New York. He was also part of the original start up team that created US online travel agency Orbitz. The internally driven organizational culture has enabled the With this in mind, targets have been set to cut emissions and airlines will be held accountable if they do succeed with these targets. Sources (Corporate.easyjet.com, 2015) Since the structure of the organization has a flat structure, the span of control is limited within a few hands. Farzianpour, F., Abbasi, M., Foruoshani, A. R., & Pooyan, E. J. On the opposite end, the organizations with externally driven culture tend to focus on the results and "Easyjet organizational structure" Essays and Research Papers. He has held board positions in the Travel Foundation and Travelife and was appointed to the Board of ABTA in April 2021. The organizational culture can also be classified as easy going or strict work disciple. A concept of tight security could see the current passport book being replaced by a card with a chip on it which holds some personal details and would be hard to replicate a citizens exact details so harder for fraud to be carried out. organizational units, teammates/colleagues or their bosses. We don't believe in hierarchy or unnecessary layers of management. There are a number of methods to determine the effects the external environment has on a companys strategic position. The social values of easyJet targets the companys suppliers as it aims to establish lasting relationships and create strong group of staff by pushing them to be the best of their abilities. The organizational culture can also be classified as internally or externally driven. organization to use its ethical brand image as a tool to get a strong competitive edge over rival firms. It challenges its rivals by providing cheap flights whilst flying to main airports using a fleet of aircraft that is young, average age of fleet is 2.3years (easyJet, 2010). The explicit alignment of the behaviors, goals and deeply rooted philosophies enable the Assumptions are deeply embedded ideologies and philosophies and provide the foundation to the Easyjet Plcs Easyjet Plc. Hierarchical org structure. Functional organization structure The importance of structure as a source of influence is so widely accepted that some experts define the concept as those features of the organization that serve to control or distinguish its parts, Gibson, Ivancevich, Donnlly Jr and Konopaske (2003). Journal of Employer Branding Job Titles Talent Acquisition Interview Questions Organizational Structure Onboarding People Analytics Employee Engagement And Retention News. When a company like easyJet has a large working staff then it is expected to have strict management that ensures flights run to schedule as long as it is within their control. A flat structure is an organisational structure with only a few layers of management. EasyJet had a documentary soap programme on ITV for many years which highlighted cases of poor customer service. Identification (ID) Cards could eliminate the problems that occur. ~ 0.0 Page). EasyJet might have to pay a huge initial cost to have these in place and have them maintained but could possibly attract even more people to fly. obliges the organizational members to behave alike each other. Available at: Stephen is a highly strategic and successful leader with more than 35 years of wide-ranging experience at major businesses, bringing a strong track record of value creation and listed board experience. If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. These cultural dimensions are obtained by surveying the 20 units of 10 different business organizations. Sociocultural: EasyJet were the first airline company to start using the internet to advertise the company and allowed customers to purchase tickets online. This means that the company has not used long This cultural Prior to that he spent three years at Gatwick Airport where he successfully separated the airport systems from BAA and brought improvements to complex IT foundations and transformation processes. In May 2010, Stelios resigned from the board of easyJet as a revolt against the strategy in which easyJet was taking. The organization keeps its door open to the revealed that easyJet beat its main rival, Ryanair, by over 10% for customer satisfaction. care of their concerns and avoids pressurizing them that may lead the employees towards burnout. With lesser managerial levels in between and more access to the senior management and leadership, the employees feel more secure and confident and also have higher access to information. correct email will be accepted, (Approximately and integrity into its business operations. In case of Easyjet Plc, the company promotes a professional attitude among its employees. The Org Facebook Twitter A., Kazemzadeh, R. B., & Ebrahimi, P. (2015). Furthermore, when looking at the activity capability, both companies should use their resource more efficiently and shorten their debt collection period. Handbook of research on organizational culture and Substitutes: Flying by aeroplane is one mode of transportation which is quick but on land there is the possibility of high speed rail which can interlink between countries and continents. Here, the company's departments were made depending on their functions. skills and competencies of employees from diversified backgrounds. The impact of organizational culture on organizational effectiveness: Implication of Hofstede Cultural receptivity: Predicting consumption in the international beverage One method which is commonly used is Porters Five Forces analysis which can be seen below. . Management exerts the strong control and employees work in a disciplined work environment with dialects and dialogues to delivers its opinion ad stance to the public and relevant stakeholders. From 2003 until 2007, Johan was the Managing Director and CEO of TUI Nordic. Disclaimer: This is an example of a student written essay.Click here for sample essays written by our professional writers. Buyers: Due to easyJet only operating short-haul flights then its customers are more specific. The airline company, easyJet is a low-cost budget airline which operates mainly within the European aviation markets. Extracts from annual reports about risk appetite 4.1 Context for risk appetite statements 4.2 Design and content of risk appetite statements 4.3 Implementation of risk appetite statements 4.4 Monitoring impact of risk appetite statements 4.5 Governance of risk appetite statements 5. Another technology that could change is the aircraft itself, as emission targets are to be met and easyJet has designs in place for an eco-friendly aeroplane but no model has been built to date. His long career in aviation has taken him around the world including Australia and the Middle East. Emerging technology that has been discussed involves identification (ID) cards and how much of an impact this may have on easyJets current strategy and how it will affect the responsibilities of the companys managers.