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To retrieve your Excelsior Pass Plus, you will need to provide basic personal information, including your first and last name, date of birth, ZIP code, and phone number. New York State's Excelsior Pass provides secure, digital proof of your COVID-19 vaccination or negative test results. Visitepass.ny.govif you want to start the process. On the right, what it looks like when a venue or business scans it. Once updated, users will be required to setup a PIN. Users can expect their booster dose to. You are eligible to retrieve your Excelsior PCR PassPlusif your PCR test was conducted in the State of New York, administered within 3 days of attempting to retrieve your Excelsior PCR PassPlus, and your results came back negative. What are the basic requirements for using Excelsior Pass applications? When scanning an individuals Excelsior PassPlusand/or SMART Health Card from a trusted issuer through the NYS Scanner app, the only information your organization will see is the type and status of the Pass, and the users name and date of birth, so that it can be validated against a photo ID. New York State's top priority is to ensure your personal data is safe and secure. For New York State residents who were fully vaccinated outside of New York State, New Jersey or Vermont, your New York healthcare provider must input your vaccination information into the secure New York State and/or New York City immunization databases, and that provider must be administering the COVID-19 vaccine. I had the same problem. Open the NYS Wallet app that you downloaded. How can I retrieve an Excelsior Pass Plus if I dont have access to a smartphone? I did what another poster above did delete the existing record on my app and redid the process. I know this is an old post but I am still having issues. NYC app just takes a photo of the card; or store a photo as a favorite in your phone app. The pass does not automatically update the pass. The first state-sponsored app, New York's Excelsior Pass, failed to pick up wide traction last year after infection rates dropped, among other concerns. How can my organization use Excelsior Pass Plus? Forgot password? Plan against immigrants without documentation in Florida: these are the new measures. After the re download it showed up. All performances in Joe's Pub do not require a face mask because food and drink are available throughout the show. I re-added my pass and it now shows up. You choose when, if, and how to present your Excelsior Pass Plus. You probably already know this, but you do have to download a new excelsior plus pass for the booster to show up. New York is expanding its COVID-19 vaccination pass program to allow residents who've been vaccinated in other states to prove they've gotten their shots or tested negative for the virus. You may delete an Excelsior Pass Plus at any time. But in order for it to work as officials intended, the app needs to be more widely adopted. If users are still having trouble, they can fill out the Excelsior Pass support form or reach out to the Excelsior Help Desk at 844-699-7277 from 7 a.m. to 10 p.m. daily. Excelsior Pass Plus expands on New York State's commitment to empower individuals with access to a free, trustworthy, privacy-preserving, and verifiable copy of their own vaccination records or lab results in paper or digital form. Your Excelsior PassPlus provides safe access to your COVID-19 vaccination record or negative test results. The upgrade will provide more security for you by having the option to create and utilize a PIN and/or the FaceID/TouchID feature for iOS users or the Facial Recognition/Fingerprints feature for Android users. Turns out the issue for me was that CVS (where I was boosted) had my old zip code in their system. Adults can hold an Excelsior PassPlusfor children under 18 years old. CNN . The Excelsior Pass launched in March and allows people to verify their COVID-19 vaccination status on their phones when attending events in lieu of carrying their paper vaccination card. Ive contacted Excelsior Pass help desk to get it fixed and they told me they can "Read Only" but cant edit my vaccination info. Ron DeSantis . More than 1 million New Yorkers have downloaded the states vaccine passport, known as the Excelsior Pass. If you have a problem getting your pass or upgrading your pass, you can call the Excelsior Pass Help Desk at (844) 699-7277 If you prefer to not use Excelsior Pass or Excelsior Pass. July 3, 2022 at 7:30 a.m. NEW YORK Gov. They have apparently garbled our boosters so each of us shows up in their system as two different people with 1-2 shots. All rights reserved, Upper East Side Deli Killer Could Be Coveralls Wearing Citywide Robber: Sources, Fight for NY Casino License Heats Up as Developers Drop Coney Island Boardwalk First Look, Viral Kids' Star Ms. Rachel Is Taking a Break From Social Media After Backlash Over Co-Star Who Uses They/Them Pronouns, Washington Dulles International Airport (IAD), Flight Attendant Hit the Ceiling': 7 Hospitalized After Severe Turbulence Diverts Flight to Virginia, This 26-Year-Old Pays $0 to Live in a Luxury Tiny Home' She Built for $35,000 in Her Backyard Take a Look Inside, NYC Rapper Indicted in Long Island Mansion Shooting. Refund policies are unique to the organization you are visiting. For more information on Excelsior PassPlus, please visit theExcelsior PassPlusFAQs. Participation in Excelsior Pass Plus is voluntary and designed to be inclusive of all New Yorkers, regardless of access to a smartphone. I know this thread is dead now but THANK YOU, I finally got my booster on the app after reading this. Yes. If your organization chooses to participate,you can use the NYS Scanner app to scan an individuals Excelsior PassPlus and/or SMART Health Card Pass from a trusted issuer. To protect your data, resetting your PINwill result in removal of your passes from your Wallet app. What should I do if my vaccination or test information cannot be confirmed? The upgrade will provide more security for you by having the option to create and utilize a PIN and/or the FaceID/TouchID feature for iOS users or the Facial Recognition/Fingerprints feature for Android users. We will accept proof of vaccination via Excelsior Pass, the NYC Covid Safe Pass, a copy or photo of your CDC vaccination card, and/or a copy or photo of an official immunization record from outside the United States. This includes: For an Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus:Please check that you entered your information exactly as it appears on your test results, as you will need to accurately match that information to retrieve your Excelsior Pass Plus. Will organizations using the NYS Scanner app to scan my Excelsior Pass Plus be able to save or store my personal information? Tried everything suggested. Based on the downvotes Im guessing this doesnt work? Parents and legal guardians may retrieve, and store Passes on behalf of children or minors under legal guardianship. I am still unable to retrieve my Excelsior Pass Plus, what should I do? You can read more about testing in the FDAsCoronavirus Disease 2019 Testing Basics. This includes: Answers to the challenge questions used to verify your identity to retrieve your Pass will not be stored. New York state's Excelsior Pass, a free, voluntary platform that provides secure, digital proof of COVID-19 vaccination or negative test results, has been around since the Cuomo pandemic. Your Excelsior Pass Plus is generated based on data provided by your vaccine administrator or testing laboratory to the secure New York State and/or New York City immunization and COVID-19 testing databases. An Excelsior PCR or Antigen PassPlusprovides individuals with safe access to their negative COVID-19 test results and includes test date, time, type, result, site, LOINC code, and descriptor, just like official laboratory results. If youre getting an error code 7009 while getting Excelsior Pass Plus, then you really should watch this video to find the possible solution for this! Yes. New York State Wallet is a safe, secure, and accessible mobile app that brings State-issued digital passes, licenses, and records directly to your fingertips in one. Become part of New York's Safe Reopening. What is two-factor authentication, and how does it keep my information secure when retrieving an Excelsior Pass Plus? There is also a help desk that operates from 7 a.m. to 10 p.m. every day. Your email address will not be published. The Excelsior Pass was introduced in New York not long after the COVID-19 vaccinations became available, and complaints about it not working for some peopleeven those with newer phones . YMMV. For an Excelsior Vaccination Pass Plus:Please check that you have entered your information exactly as it appears on your CDC Vaccination Card, as you will need to accurately match that information to retrieve your Excelsior Pass Plus. If you received your COVID-19 booster/additional dose at least three days ago, simply visitepass.ny.govto retrieve anewExcelsior Vaccination PassPlusat any time. Users will also have the option to utilize FaceID/TouchID feature for iOS users and Facial Recognition/Fingerprints for Android users. Your device recognizes the QR code and shows a Health app notification, Next, a pop-up for your Apple Wallet will appear on your smartphone device. The resulting pass in the app shows the total number of doses, including the booster. This includes: Can I show Excelsior Pass Plus for more than one individual on the same device? Press question mark to learn the rest of the keyboard shortcuts. Please note, the purpose of the app is to solely validate Passes from trusted issuers for proof of vaccination and/or negative COVID-19 test results for business entry against this framework. A New York state representative spoke to the concerns faced by the user and said that that situation is unique and that many of those using the application have not reported those challenges. I inputted the date of my second shot, and the new pass came in with my booster included (this was about 48 hours after my booster). Please post information related to the outbreak of novel coronavirus in New York City. The only proof I have is the written documentation on my vax card. As of October 1, 2021, the NYS Scanner app has been updated to enable the validation of SMART Health Cards from trusted issuers outside of New York State based on federal and state COVID-19 guidance, including COVID-19 test Passes issued outside New York State that are SMART Health Card Compliant. Participation in Excelsior PassPlusis free and voluntary. You will also need to match your phone number or email address to the information associated with your vaccine record or negative test results. Not a perfect system. This whole thing has been screwed up from the start. No. This includes: For an Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus, data matching information provided by your test results will also be stored. That's why we encourage New Yorkers who are interested in secure, digital proof of their booster dose to simply visit epass.ny.gov to retrieve a new Excelsior Pass Plus 3 - 4 days after. No, participation is voluntary. i inputted that number and it gave me the booster, I had this problem too, deleted the pass and tried applying for a new one like 45 times and every time said couldn't find my record. Went to epass.ny.gov and clicked the "Get the Pass Plus" button. Town Hall 2: VERIFY on booster shots and the Excelsior Pass and milk price increases Renaissance8 1 yr. ago New York State has administered just over four million vaccine doses in May, leaving fifty-five percent of the population partially protected and forty-six percent of New Yorkers fully vaccinated. You can view the Excelsior Pass Plus Privacy Policy by visiting the Excelsior Pass Privacy Webpage. You'll see a QR code that someone verifying your vaccination can scan.. Does anyone know who to contact about a booster not showing up on an Excelsior pass? Kathy Hochul said. For more information on data reporting guidelines, please visit theNYSIIS and CIR Requirements for Providers. Q&A:What does NYs mask mandate mean for holiday gatherings, businesses? Your Excelsior PCR Pass Plus is valid until midnight on the third day after a test. Excelsior Pass applications are compatible with smartphones running iOS 13.0+ or Android 7.0+. Excelsior PassPlusapplications have undergone accessibility testing to ensure they are easy to use for those who may have hearing or vision impairments. Do I have to create a PIN to use my New York State Wallet app/Exclesior Pass Plus? You can print your pass or add it to your smartphone wallet on either pass portal. Can I update my Excelsior Pass Plus to include my middle name? Individuals who have questions about COVID-19 testing should call the New York State COVID-19 Hotline at 1-888-364-3065 or visit NYS Find A Test Site Near You. How do I get this information on my Excelsior Pass Plus? Excelsior Pass only includes a person's initial vaccination series. That's what I did. There is also a help desk that operates from 7 a.m. to 10 p.m. every day.