You are viewing the PayPal Community Archives. The original advice from the armed forces giving advice to travel at short notice for military service. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. You should base your purchase decision solely on the information provided. and now it says "refund pending". Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Click Close and Add Documents to go back and add them now. BUY THE PERFECT TICKETS Front row or on the aisle? How do you send documents to Uber? Leave the Archive. When it's time to go home, all combo lock deposit refunds are issued quickly. So I decided to treat myself and girlfriend to VIP tickets. Please visit our help page or contact customer support for assistance. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). The partial refund was completed early August 2020. During the event, strobe or theatrical lighting may be used. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Thanks for signing up for the event guide! Request ID: 7a29b9b3cc1be708. Please complete the section which is relevant to your application. With a simple integration this product has gone from strength to strength enabling AXS . I can't go to a concert anymore, any tips to ensure i get my money back? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. If you have bought your tickets at the venue's box office? Shipping information, if any, is provided at checkout. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? If you are unable to find tickets or parking rights, please check back again. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. You are urged to review all pages displayed during your completion of a purchase. Seller fees on the Service may vary. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. All photography, filming and other recordings of the event are PROHIBITED. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. and our - AXS Help Centre How can I make a claim for my Ticket Insurance? Events may be postponed or canceled for a variety of reasons. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. We hope that you have a great time at the show. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Please provide details in the box below and attach supporting documentation as appropriate. Your ability and/or right to transfer or resell tickets may vary. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Please note: The account holder is liable for bank charges levied by the receiving bank. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. Request ID: 7a29b98f6d472a62. Unless otherwise stated as part of the purchase, any primary tickets (i.e. Almost fell for the scam myself until I saw this. Click here. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Thank you for taking the time to let the people know. IT IS NOT AN INSURANCE POLICY. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. T&Cs may apply.'. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Klicka hr fr att kontakta oss. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Only items purchased on the AXS official website can be returned for refund or exchange. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. I went on live chat to sort out getting refunds for postponed tickets. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. mail It's all a fan needs, all in one app. There are no suggested results at this time. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. All fees and charges relating to your transaction will be disclosed to you during the purchase process. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. or was there no option for you? If the event is cancelled, we'll issue you a refund automatically to the original payment card. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. We will notify you by email if this box office collection is required. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Reporting Fraud. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). By clicking a link you are consenting to this. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. Holder must possess a ticket to enter the property or venue listed on the ticket. The documented police or fire brigade report. Refunds for rescheduled events are up to the artist, team, venue, or promoter. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. Footer.languageSelector.ja-jp.region If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. By clicking Next, you agree to the AXS.com Terms and Conditions. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. But with Event Ticket Protector, they won't need to worry. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) So please be as cautious as possible when going through AXS. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. x, Hello! Therefore, we ask for: A completed medical confirmation form. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. For more information, please see our See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). You are solely responsible for making a purchase, based on the information provided on our Service. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . What is ticket insurance? Ad . A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! ', Beware of this fake Disney+ phishing email. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event.
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