Create an account to follow your favorite communities and start taking part in conversations. When your item does sell, Depop will take a 10% commission on the total transaction (that includesshipping costs). Plenty of people around the world use Depop to buy and sell their used products on our platform. This can confuse buyers. These labels are for first-class shipping for sizes XS, S and M. For L and XL labels, and includes insurance coverage for items up to $100. the three lines in the top left corner of the screen, and then select "Settings". Is a typical, everyday $10 sweater enough to lure scammers, or are they aiming for high-value items? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Courtesy of Depop. From there, scroll down until you see "Personal Details" and tap on that. The app provides messaging tools that enable users to communicate directly with one another without having to exchange phone numbers or other contact information. As a seller, you must be wary and be equipped with the knowledge to prevent these dishonest people from taking advantage of your products and money. The 10% fee is not a listing fee nor a subscription fee from Depop. Depop is a popular app used by people worldwide looking for bargains on fashion or electronics they like or need. Therefore, offering free shipping will help you close more sales, even if you have to price your items a few bucks more because of that. Decline any offers asking to pay directly to your bank account or PayPal. You can browse the Depop app to see your competitor's price and then set your pricing. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. Since it covers a variety of areas, you'll probably still want to use it even if you move. Respond to messages swiftly, show appreciation, and never be afraid to ask for feedback on things you can improve. However, it does not always show precise cuts on the actual shipping prices. Always remember to use tracked delivery because untracked parcels are unwarranted by Depop or PayPal's seller protection policy. Upload them on Depop today. And even if you are not using Depop shipping, you still have to follow Depop shipping policy. Finally, add props or details to further enhance the photo and make it more eye-catching. For the most part, you want to use your own photos to show the actual item the customer will be getting. If you have time for it, try building an Instagram account for your Depop shop. From the top right corner of the screen, tap the Settings icon. People want to learn more about a product before making an online purchase. You can send them the photo of the actual item to ensure accuracy and let them know if there are flaws or damages on the items they just purchase.In this way, you are building a positive relationship between the buyer and you as the seller. If you feel like this is the best way to ship on Depop for the items and customers that you have, then go ahead. If you are a Depop seller from the U.S., you have two shipping options to arrange the shipping of your sold items. One of the most common ways scammers deceive their victims is by sending them private messages saying they are interested in your item. Ti Ph Printing l n v hng u v dch v cung cp my in vn phng, mc my in. When the buyer opens an "item not received" dispute, Depop will favor them, and the seller is at a loss without the product and the profit. To offer Free Shipping > tap the toggle on. To save your profile changes, press the green Save Changes button. If you want to optimize your approach further to sell fast on Depop, read this Depop article to learn which type of mens and womens clothing sells best during different seasons. Here are signs sellers should look out for to spot a scammer. Therefore, they can help the customers visual experience. For U.S. sellers, Depop offers an in-app courier (USPS). The Paypal fee varies depending on which country you are located in. Here are some tips on how sellers can avoid getting scammed: Run a quick check on your buyer's profile, especially if they are interested in a high-valued item. Add the labor cost or the time it took to make the item. Mercari pockets the least, only charging 2.9% plus $0.30 for . Even if the customer says they want to save extra money or are willing to pay via PayPal's Goods and Services, decline still. But that doesn't mean you shouldn't do anything about it. To avoid this situation entirely, we have some tips below to help with the accuracy of your listings. This is because stock photos are already created for marketing purposes. In this article, we will discuss everything you need to know about selling successfully on Depop, from setting up an eye-catching account to applying best-selling practices. When possible, include lifestyle photos of your product being worn or used to give shoppers a true reflection of your item. You have two options. We can't protect you if your purchase was made online but outside of Depop, or in person. This will ensure that they can provide proof of return so the refund can be processed. When a customer buys that item, the reseller will purchase it on the website selling it cheaply like wish.com or aliexpress with the buyer's shipping address, pocketing the price difference. by can you play rdr2 offline on xbox andy reid punt pass kick gif. Are they Depop resellers as well? Privacy Policy. Describe what youre selling. We want to show you how to change address on Depop. Some drop shippers even steal other sellers' pictures and product descriptions and list them as their own. Use it as an opportunity to make a good first impression. She chooses the goods based on how she sees herself wearing them. Depop does not have subscription or listing fees but they charge a 10% flat rate on every item sold. When that fails, a return may be requested. If they bought through Depop payments, I believe you can refund through the app. Parcel2Go and Parcel Force are ideal for larger parcels in the UK. The description should let the buyer know everything they need to know about the item before purchasing. Having a firm grasp of your business can help with eliminating many problems. You can only change your username once every 30 days. Your bio is often one of the first things potential buyers see about your shop. Youll berunning yourDepop page like a pro if you follow the tips we list below. Some sellers agree to this set-up only to be blocked after sending the item. You can easily edit your Depop profile at any time. There are 3 options to choose from. Follow the simple tips below for the type of photos that will help limit your return requests. Take up to four photos. Depop is an app designed for selling second-hand clothes - and it's quickly become more than a way to clear your wardrobe of unwanted or unworn clothing. Overall the goal in our tips listed below is for you to be as transparent as possible regarding the item details. Were sisters and we run our shop together, and our bio has this at the beginning.. However, this can lead to many mistakes in pricing, which will hurt your business and discourage buyers from purchasing from you. Then, in the profile page, click on the gear icon to access your settings. Setting up your shop properly, being open with your consumers, and developing your brand are the keys to becoming a successful Depop vendor. If you have any open orders, you will be asked to close these first before continuing. 3. Required fields are marked *. Banking services provided by Piermont Bank, Member FDIC. OneShop is a financial technology company, not a bank. Take clear photos of each item and upload them to the app. This article was co-authored by wikiHow staff writer. On Wednesday, the shopping site Etsy . For any items you sell, Depop takes a 10% fee, no matter the payment method, and this is taken off the total sale immediately before it comes through to your Paypal account or Depop balance. Sellers can choose to offer either free shipping on their product or choose to have the buyer cover the costs. Overall, Depop is a safe platform when used properly, with the appropriate safety measures being taken by both buyers and sellers. It is a great method to expand the reach of your brand. Your packaging is the first time your buyer experiences your brand in real life. Keep in mind that you only have to refund the buyer in two situations. This article has been viewed 33,578 times. Plus, data and sales analytics are always free so that you can improve your campaigns and promotions more. The scam may look like this the scammer will ask the buyer for payment. Sell clothes. If the buyer pays for this shipping, enter the shipping price instead of leaving it at zero. So include a shipping estimate in your listing, based on the size of the item (including packaging). Sending depop refunds any other way can be a sure-fire way to get scammed. The company offers sellers the option to choose their own shipping costs. Heres a step-by-step instruction that will teach you how to set up the account the right way and make your first sale. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! Use your shop's Depop bio to sum up your vibe in a few words. visit OneShop here and learn how to succeed in your business! If you are unsure of how much the shipping cost will be, here is an estimated price that Depop provides: Pro Tip: can choose whether you want your items to be sold domestically or internationally. You use Depop Payments to process the sale: You can use our Depop fee calculator to help you calculate profitability when pricing your items. This can help you save on shipping and can also save the buyer from spending more. If the seller sends the item to a different address, they will lose the seller protection. Its important to make it snappy and personal, with enough info that they know what you and your shop are about. First, launch the Depop app on your device and login using your credentials. OneShop offers sellers the easiest and effective way to get more buyers, save time, and do other things you love doing the most! You will beable to see all of your sales without having to leave the app. ", Tap domestic then Select "Ship with Depop", Enter your shipping address, then confirm it. This includes your physical address, full name, phone number, and any other identifying information. You can price your item based on the market price. Or do you simply want to reduce your wardrobe to a capsule? Save my name, email, and website in this browser for the next time I comment. Sendle is a courier company that can be useful for home-based collection and delivery. Please attach your proof of refund confirming a full refund has been issued, clearly showing your buyer's email address/details. Tap Buy. 4 4 Or you can use Ship with Depop DropOff, where you ship through the app using MyHermes and leave your parcel at one of their drop-off points. Depop is an online marketplace used by more than 15 million registered users. Depop is the fashion marketplace app where the next generation come to discover unique items. Are they using their real name or a strange username with many numbers? Generally, this involves accessing your account settings and selecting a new username. Trainers. You should also note that deleting your account will also remove all of your Depop followers, and they will no longer see or have access to any of your listings or shop details. Alternatively, you can choose to use Ship with Depop. This is why scammers and hackers are also rampant in the app. For high-value items, add insurance and ask for a signature too.This helps to build trust in your shop and gives buyers confidence. All of these are in high demand on Depop throughout the whole year. The first physical interaction a customer has with your brand will be through your packaging. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Next, you need to guard and insulate yourself with a protective barrier-if scamming is your . It will help you see how many similar products have been sold. PayPal transaction fees also include buyer and seller protection against fraud and scams. Find the Summary page on your PayPal account. To make Depop photos look good, its important to take the time to set up the perfect shot. Drop it off at the nearest post office or USPS collection box, Extra- Small: $3.75 (First class and is less than 4oz), Small - $4.75 (First class and is less than 8oz), Medium - $6.75 (First class and is less than 1lb), Large - $11 (Priority mail that is less than 2lb), Extra Large - $15 (Priority mail that is less than 10lb). It happens when selling products, sometimes items dont work out for your customers, and you have to issue a refund. Select Parcel Size > Choose the option for the size/weight of the item. When a change is made, you must also manually update all links and references to your profile, shop and listings to reflect the new username. US sellers can also use Ship with Depop. At Depop, we give our customers plenty of options to suit every kind of shipping scenario. It is best to keep your address and other personal information off of the platform to avoid any potential risks. Depop started as an online marketplace for buying and selling clothing. numbers in alphabetical order 0 9 can depop buyers see your address. Delete Your Account By Sending An Email. It is important to note that a buyer and seller must agree on the cost of shipping prior to a purchase and a seller must provide information regarding the cost of shipping to the buyer on a listing in order to ensure that there is a mutual understanding of the cost of shipping on Depop. Before we get to all of that, a mandatory blurb about Depop for those unfamiliar with the platform. More than an online shopping marketplace to buy and sell clothing, shoes and preloved stock, Depop is the place to find your style Follow your friends, Depop followers & favorite influencers and see what they're shopping as they buy and sell clothes on Depop After your shop is set up,. Sometimes you will find your audience, and sometimes your audience will find you. This wikiHow will teach you how to change your address on Depop when making a purchase on the mobile app. So as you can imagine there needs to be several methods of doing this. Use 5 relevant hashtags for every item. Luckily, it is the simple part of the process. This article will break down the basics of Depop's shipping costs for sellers, shipping and packaging fees, as well as how to set your price right! According to Varsity, there areover 20 million Depop users, 90% of whom are under 26 years old. Under "Your Depop Address" you'll be able to enter a new URL. One easy way to spot a scammer from legitimate buyers is by looking at their profile. Whenever possible, try to use light or pale backdrops. You want to make your customer feel excited when they get their items, and it will be precisely what they are hoping for. We use cookies to make wikiHow great. Bear your shipping costs in mind when setting the selling price of your item. 5. For example, if you have a distinct style, aesthetic, or unique selling point, make sure you mention that! Because it still shows up as being sold on depop even though I refunded her. This . Additionally, if a product is currently being sold by another seller on Depop, look up related listings. In the US sellers should also look into flat-rate shipping methods. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-2','ezslot_26',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-2','ezslot_27',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}For sellers, it is important to post clear, detailed photos of the product they are selling and provide a description of the condition. They should also check the sellers profile to make sure they have a good rating and look for any comments that may indicate they are not trustworthy. While you can give the benefit of the doubt to some users, especially those new to Depop, you should also be wary about users with no photos, weird alphanumeric names, and zero reviews, especially if they are asking for a high-valued item. Depop exists among a plethora of other resell, e-commerce and shopping platforms such as Etsy and Poshmark. Regardless of the platform, its important to keep in mind that several people may already have your desired username, so you should take the time to check if its still available before making any changes. You can also choose to use an alias or remain anonymous. These are the common reasons customers request to ship their items to a different address from their billing address. Your item was not described accurately to the point that it can be determined that you misrepresented it to the customer. As a seller, you want to create the best buying experience possible. Next, youll need to create a username, pick a photo that will represent your shop, write a short bio for your profile, and choose a password. Its your responsibility to ensure that your customer receives items exactly how they expect them. When selling online, you should ensure that the images you utilize are attractive and clear. A seller can choose from a range of delivery services and include shipping and packaging costs in their listing. No, the Depop sellers cannot see your phone number unless you choose to give it to them. Some buyers may have forgotten to update their shipping addresses on their Depop account or would like to send their purchased item directly to their family or friends as a gift. If you are not sure if you price it right for your customers, let your buyers make offers or negotiations until you find the price you are happy and satisfied with. On the Summary page, you will need to search for the specific transaction that the buyer made. Tap Checkout. Depop, however, is distinct from other resell platforms because of its popularity. When you follow the policies Depop has set out to be qualified to receive protection, it will come in useful in situations like refunds or other disputes. Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. In Australia, Australia Post is the national postal carrier. You can add or remove fields such as Location, Bio and Social Media links, and edit your description. Depop is a shopping app based in London with other offices in Milan, Manchester, and New York City; however, it is a popular shopping app in The United Kingdom, Australia, New Zealand, Italy, and The United States. Here are categories often targeted by scammers: Suppose you sell anything under these categories or have an item with a high value on it. Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? To do so, open the app and go to Settings > Profile. Please keep in mind that when removing your Depop account, you will no longer be able to access any messages or account details associated with it. There are times when you have no sale, then the next day you get ten. Open Depop. They also have a community guidelines page that outlines their expectations for behaviour, as well as advice for staying safe when exchanging goods. 2. Even if you are sending on your own and not using the Depop shipping, you still have to ship it to the indicated shipping addresses on their Depop and PayPal accounts. You will increase your chances of gaining customers confidence by composing an honest but compelling description. Once you are in the settings page, scroll to find the Delivery Addresses option, which will provide a list of all the delivery addresses you have added. Still, staying truthful is even more important if you want to make a name for yourself and ensure long-term success. Vintage. Just remember that size, color, and condition can alter its value. You will then see an option to Deactivate Account if you click this, you will be prompted to confirm this action. Bagging a product on Depop is a way for the seller to let their potential buyers know that the item is no longer available for purchase. By: Author Olin Wade (Remodel or Move Stuff). Search for the button 'Delivery,' and then go to the shopping toggle and tap the button 'Turn on.'. You will beable to issue refunds without having to leave the app. You cannot also file any seller claims as transacting outside Depop excludes you from benefiting from the Seller Protection program. Since it covers a variety of areas, you'll probably still want to use it even if you move. Go to your profile, then tap "Sold Items," then click the item sold. Following the above advice should help to keep the shipping process straightforward and hassle-free. It was originally started as a place to buy and sell clothes, like Poshmark or other online thrift stores - and while . OneShop is a financial technology company, not a bank. When photographing, try to stay away from artificial lighting and opt for natural lighting whenever possible. UPS is a good option for international shipping. Now that you understand the basics, you can follow our top tips for Depop shipping to ensure the process is as smooth as possible. Everything has a place, from basic t-shirts to one-of-a-kind clothes. Lets start by clarifying exactly how shipping works on Depop. However, whether you choose Depop Payments or PayPal, you always need to issue a refund from the original transaction to a buyer. For more tips, read this guide on how to write the most effective Depop bio. Make sure your clothes are presentable spotless, clean, and ironed/steamed. Do you enjoy thrifting while having an urge to start your own business selling vintage clothing? I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? This will take you to the settings page, where you can edit your profile, account details, selling preferences, notifications, and payment information. Imagine you sold an item for $40, which you bought at $20. Decline it immediately. Understanding How Depop Returns and Refunds work is very important! {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/05\/Change-Your-Address-on-Depop-Step-1.jpg\/v4-460px-Change-Your-Address-on-Depop-Step-1.jpg","bigUrl":"\/images\/thumb\/0\/05\/Change-Your-Address-on-Depop-Step-1.jpg\/v4-728px-Change-Your-Address-on-Depop-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"